Items where Author is "Rahardjo, Recko Ardian Wiguna"

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Rahardjo, Recko Ardian Wiguna (2017) Integrasi Servqual, Kano, dan QFD untuk Oeningkatan Kualitas Layanan di Perusahaan Otobus Gunung Harta, Surabaya. [Undergraduate thesis]

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