Items where Author is "Sofian, Eddy"

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Undergraduate thesis

Sofian, Eddy (2003) Studi Deskriptif Persepsi Pelanggan terhadap Kualitas Layanan yang Ditawarkan oleh PT. Garuda Indonesia, PT. Merpati Nusantara Airlines, PT. Mandala Airlines dan PT. Bouraq Nusantara Airlines untuk Jalur Penerbangan Surabaya-Jakarta. [Undergraduate thesis]

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