Items where Author is "Susilawati, Yuly"

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Undergraduate thesis

Susilawati, Yuly (2010) Pengaruh Waktu Tunggu terhadap Kepuasan Nasabah pada saat Membuka Rekening Baru di Bank Mandiri Cabang X - Bali dengan Tahapan Entry Wait, Service, Wait dan Exit. [Undergraduate thesis]

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