Items where Author is "TJOKRODWIYONO, TERSIA"

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Undergraduate thesis

TJOKRODWIYONO, TERSIA (2012) Pengaruh Waktu Tunggu yang dirasakan dan Lingkungan Tempat Menunggu terhadap Kepuasan Waktu Tunggu pada Bank Mandiri Cabang X, Surabaya. [Undergraduate thesis]

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