Items where Author is "Tedjokusumo, Cleming"

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Tedjokusumo, Cleming and Murhadi, Werner Ria (2023) Customer satisfaction as a mediator between service quality and customer loyalty: a case study of Bank Central Asia. Jurnal Siasat Bisnis, 27 (2). pp. 156-170. ISSN 0853-7666; E-ISSN 2528-7001

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