Items where Author is "Wijaya, Andi Chandra"

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Undergraduate thesis

Wijaya, Andi Chandra (2017) Analisis dan Perbaikan Kualitas Layanan Menggunakan Metode SERVQUAL, Model KANO, dan QFD di Bengkel Golgota Motor Jember, Jawa Timur. [Undergraduate thesis]

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