Items where Author is "Wiyono, Monica Lorentia"

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Wiyono, Monica Lorentia and Andajani, Erna (2019) Pengaruh Service Quality Terhadap Loyalty Melalui Customer Satisfaction, Trust dan Commitment Pada Klinik Kecantikan di Surabaya. In: Seminar Nasional Manajemen dan Call Paper (SENIMA 4), 5 Oktober 2019, Hotel Ibis Styles Jln. Jemursari, Surabaya.

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