Items where Author is "Hartanto, Robby"

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Hartanto, Robby (2018) Service Encounter pada Concierge di Hotel Ciputra World Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.

Hartanto, Robby (2018) Service Encounter pada Concierge di Hotel Ciputra World Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.

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