Feliana, Yie Ke and Subali, Stefanus Budy Widjaja (2005) Spesialisasi Industri Pada Jasa Kantor Akuntan Publik - Suatu Wujud Perbaikan Dalam Manajemen Layanan. In: Proceeding 2nd Annual Symposium on Management : Achieving Excellence through Service Management, 16 -17 March 2005, Universitas Surabaya.
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Abstract
Customer relationship managament is a new orientation in nowadays business. This concept influence the accounting firm by building industry spesialization. This paper discusses about what is industry spesialization and how is the advantage and disadvantage based on practices and some studies.
Item Type: | Conference or Workshop Item (Paper) |
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Uncontrolled Keywords: | Spesialisasi Industri, Jasa, Kantor Akuntan Publik. |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Karyono |
Date Deposited: | 09 Apr 2012 06:46 |
Last Modified: | 17 Mar 2020 07:12 |
URI: | http://repository.ubaya.ac.id/id/eprint/293 |
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