A Framework for Evaluating the Performance of Supply Chain Risk in E-commerce

Stefanus, Abraham and Hartono, Markus (2018) A Framework for Evaluating the Performance of Supply Chain Risk in E-commerce. Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March 6-8, 2018. pp. 1887-1894. ISSN 2169-8767 (U.S. Library of Congress)


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Official URL: http://ieomsociety.org/ieom2018/proceedings/


The perceived risk is found to be a barrier for e-commerce application. It has been widely demonstrated in previous studies that the e-commerce is closely related with risk assessment. Taking into account of the scope of supply chain management, the activities of e-commerce system mostly deal with information flow, rather than either product or service flows. With regard to the rapid growth of e-commerce, there is imbalance between preparation and mitigation activities. More specifically, there is no formal model which shows supply chain risk in the e-commerce system, regarded as the research gap. Hence, one way to analyze and map out complex system as potential risk is to make Supply Chain Risk Management (SCRM) framework. This study is conducted to develop a framework about SCRM in the e-commerce area. Taking a case study on e-commerce based company, the SCRM framework is developed incorporating 8 perceived risk model in e-commerce: such as financial, social, time, performance, physical, privacy, security, and psychological risk. The expected contribution in theory and practice is discussed.

Item Type: Article
Uncontrolled Keywords: Supply Chain Risk Management, framework, e-commerce
Subjects: T Technology > TA Engineering (General). Civil engineering (General)
Divisions: Faculty of Engineering > Department of Industrial Engineering
Depositing User: Markus Hartono 61124
Date Deposited: 29 Jan 2019 04:12
Last Modified: 29 Jan 2019 04:12
URI: http://repository.ubaya.ac.id/id/eprint/34245

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