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., Gunawan and Prayogo, Dina Natalia and Wahyudi, Rahman Dwi and Wibowo, Susilo (2016) Tracking ‘eco’ footprint in university web pages. In: The 8th Widyatama International Seminar on Sustainability (WISS), 5-8 September 2016, Bandung.

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Aryo, Denny (2003) Aplikasi AHP Dalam Penentuan Bobot Kelayakan Peningkatan Keandalan Mesin Sebagai Dasar Optimasi Alokasi Keandalan. In: Proceedings 2nd National Industrial Engineering Conference. Industrial Engineering in a competitive and borderless world : Success through Business system integration, 9-11 Oktober 2003, Surabaya.

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Damar, Vicio Rizky and Hartono, Markus (2018) The impact of supply chain partnership and market driven strategy on consumer behavior in buying Vocaloid Hatsune Miku products. MATEC Web of Conferences Volume 204 (2018) International Mechanical and Industrial Engineering Conference 2018 (IMIEC 2018), 204. ISSN 2261-236X

Donny Natalio Santoso, Donna and Hartono, Markus and Herawati Gunawan, Linda (2013) Perbaikan Sistem Produksi Menggunakan Methods-Time Measurement dan Pengukuran Learning Curve di PT Catur Pilar Sejahtera. Proceedings 7th National Industrial Engineering Conference 2013. pp. 113-120. ISSN 1412-3525

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Gultom, Gihon Davilia Pardamean and Wibisono, Eric (2019) A framework for the impact of lean six sigma on supply chain performance in manufacturing companies. IOP Conference Series: Materials Science and Engineering, 528 (1). pp. 528-012089. ISSN 1757-899X

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HAKI Hak Cipta (2018) Hak Cipta Buku Panduan/Petunjuk: Aplikasi Model Integrasi Kansei Engineering, Servqual,Kano & TRIZ Untuk Peningkatan Kinerja Layanan Logistik. 000121041.

HAKI Hak Cipta (2018) Hak Cipta Buku: Kansei Engineering Di Industri Jasa: Sebuah Pendekatan Ergonomi Kontemporer. 000121039.

Hartono, Markus (2018) How Kano’s Performance Mediates Perceived SERVQUAL Impact on Kansei. In: 2018 IEEE International Conference on Industrial Engineering & Engineering Management. IEEE, Singapore, pp. 1568-1572. ISBN 978-1-5386-6786-6

Hartono, Markus (2008) Incorporating Ergonomics into Supply Chain Systems. Journal of Logistic and Supply Chain Management, 1 (2). pp. 61-71. ISSN 1979-0686

Hartono, Markus (2012) Incorporating service quality tools into Kansei Engineering in services: A case study of Indonesian tourists. Procedia Economics and Finance, 4. pp. 201-212. ISSN 2212-5671

Hartono, Markus (2013) The Indonesian Anthropometry Revisited: An Empirical Study Involving University Students. Proceedings 7th National Industrial Engineering Conference 2013. pp. 252-257. ISSN 1412-3525

Hartono, Markus (2016) Indonesian Anthropometry Update Through Drillis & Contini Revisited and Structural Equation Modeling Incorporating Children, Adult and Elderly Populations. In: Proceedings of the 2016 IEEE International Conference on Industrial Engineering and Engineering Management. IEEE 2016 International Conference on Industrial Engineering and Engineering Management, Denver, pp. 1-5. ISBN 978-1-5090-3664-6

Hartono, Markus (2018) Indonesian anthropometry update for special populations incorporating Drillis and Contini revisited. International Journal of Industrial Ergonomics, 64. pp. 89-101. ISSN 0169-8141

Hartono, Markus (2012) KERANGKA KONSEPTUAL APLIKASI KANSEI ENGINEERING DAN TRIZ PADA INDUSTRI LAYANAN. Prosiding Seminar Nasional Ergonomi "Peranan Ergonomi Dalam Industri Kreatif di Indonesia". I.37-I.40. ISSN 978-602-17085-0-7

Hartono, Markus (2012) KERANGKA KONSEPTUAL INTEGRASI SERVQUAL, MODEL KANO DAN KANSEI ENGINEERING DENGAN QFD PADA INDUSTRI JASA. Proceeding of Industrial Engineering Conference "Peranan Teknologi & Inovasi dalam Pembangunan Berkelanjutan". 33.1-33.7. ISSN 978-979-96854-4-5

Hartono, Markus (2018) Kansei Engineering di Industri Jasa: Sebuah Pendekatan Ergonomi Kontemporer. Media Nusa Creative (MNC), Universitas Surabaya, Surabaya. ISBN 9786024621384

Hartono, Markus (2014) Model Konseptual Aplikasi Kansei Engineering Untuk Peningkatan Ekuitas Merek di Sektor Layanan. Prosiding Seminar Nasional Teknik Industri Badan Kerjasama Penyelenggara Pendi dikan Tinggi Teknik Industri (BKSTI) 2014. ISSN 978-602-9081-11-4

Hartono, Markus (2016) Panduan Survei Data Anthropometri. Manual. Teknik Industri Universitas Surabaya, Surabaya.

Hartono, Markus (2017) Pemodelan Kansei Engineering Type I & Kansei Quality Management Untuk Peningkatan Kinerja Layanan Logistik. In: Prosiding Seminar Nasional Teknik Industri (SNTI) dan Seminar Nasional Terpadu Keilmuan Teknik Industri (SATELIT) 2017. Jurusan Teknik Industri Fakultas Teknik Universitas Brawijaya, Malang. ISBN 978-602–73385–2–4

Hartono, Markus (2011) A Proposed Integrative Framework of Kansei Engineering and Kano Model Applied to Services. Proceedings of The 2nd International Research Symposium in Service Management - Service Imperatives in the New Economy. pp. 484-492.

Hartono, Markus (2014) Proposed model of Kansei Engineering and Kano incorporating Customer Relationship Management for service excellence. Proceedings of the 3rd Southeast Asian Network of Ergonomics Societies. ISSN 978-981-07-7758-6

Hartono, Markus (2012) The application framework of Kansei Engineering to enhance Customer Relationship Management in services. In: 15th National Conference of Indon esian Physiological Society and 20th International Scientific Seminar on Physiology , 17 – 18 May 2012, Manado.

Hartono, Markus (2016) A conceptual integrative model of Kansei Engineering, Kano and TRIZ towards sustainability in services. 8th Widyatama International Seminar on Sustainability. ISSN 9786027484504

Hartono, Markus (2015) The extended integrated model of Kansei Engineering, Kano and TRIZ incorporating cultural differences in services. Proceedings of 14th International Conference on Quality in Research (QiR) 2015, International Symposium on Industrial Engineering. ISSN 1411-1284

HAKI Hak Cipta (2018) Buku Panduan/Petunjuk: Buku Prototype Furniture Untuk Rumah Susun. 000122760.

HAKI - Hak Cipta ALAT PERAGA (2017) EARTH INVASION (Papan Permainan Untuk Keilmuan Teknik Industri). 000101683.

Hak Cipta Seni Terapan (2017) MANTRA (Papan Permainan Untuk Keilmuan Teknik Industri). 000101752.

HAKI - Hak Cipta ALAT PERAGA (2017) TRANS BOARD (Papan Permainan Untuk Keilmuan Teknik Industri). 000101684.

Hartono, Markus and Prayogo, Dina Natalia and Santoso, Amelia and ., Ivon (2017) The Extended Framework of Kansei Engineering, Kano and TRIZ Applied to Logistics Services. Proceedings of IEEE Industrial Engineering and Engineering Management (IEEE IEEM) International Conference, 10 - 13 December 2017, Singapore. ISSN 978-1-5386-0947-7

Hartono, Markus and Raharjo, Hendry (2015) Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty. Total Quality Management & Business Excellence. ISSN 1478-3363 (Print), 1478-3371 (Online)

Hartono, Markus and Santoso, Amelia and Prayogo, Dina Natalia (2018) Ergonomics-based Kansei Engineering and Kano Model for Public Services Excellence. Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March 6-8, 2018 (ID 162). ISSN 2169-8767 (U.S. Library of Congress)

Hartono, Markus and Santoso, Amelia and Prayogo, Dina Natalia (2017) How Kansei Engineering, Kano and QFD can improve logistics services. International Journal of Technology, 8 (6). pp. 1070-1081. ISSN 2086‐9614

HAKI Hak Cipta (2018) Hak Cipta Buku: Kansei Engineering, Kano, & TRIZ For Logistics Service Excellence: Teori Dan Aplikasi. 000121040.

Hartono, Markus and Sari, Yenny and Laelianus, Gabriela (2014) Incorporating customer emotional needs using Kansei Engineering and Kano model to support Customer Relationship Management: A case study in healthcare services. In: Joint International Conference : APCHI-ERGOFUTURE-PEI-IAIFI, 22-25 October 2014, Denpasar.

Hartono, Markus and Suryani, Rosita Meitha and Ongkowijoyo, Grandy (2013) INTEGRATING KANSEI ENGINEERING AND CUSTOMER RELATIONSHIP MANAGEMENT TO IMPROVE SERVICE QUALITY: A CASE STUDY AT SHOPPING MALL IN SURABAYA. Proceeding of 6th International Seminar on Industrial Engineering and Management (6th ISIEM), 6. QM-21. ISSN 1978-774X

Hartono, Markus and Tan, Kay Chuan and Peacock, John Brian (2013) Applying Kansei Engineering, the Kano model and QFD to services. International Journal of Services, Economics and Management, 5 (3). pp. 256-274. ISSN 1753-0830

Hartono, Markus and Tan, Kay Chuan and Peacock, John Brian (2012) Incorporating Kano’s Model and Markov Chain into Kansei Engineering in Services. In: Advances in the Human Side of Service Engineering. CRC Press, London, pp. 399-409. ISBN 978-1-4398-7026-6

Hartono, Markus and Tan, Kay Chuan and Peacock , John Brian and Ishihara, Shigekazu (2012) Incorporating Markov chain modelling and QFD into Kansei engineering applied to services. International Journal of Human Factors and Ergonomics, 1 (1). pp. 74-97. ISSN 2045-7812

Hartono, Markus and Tan, Kay Chuan and Prayogo, Dina Natalia and Santoso, Amelia (2017) An integrative fuzzy Kansei Engineering and Kano model for logistics services. International Conference on Informatics, Technology and Engineering (InCITE). (In Press)

Hartono, Markus and Tan , Kay Chuan (2011) How the Kano model contributes to Kansei engineering in services. ERGONOMICS , 54 (11). pp. 987-1004. ISSN 0014-0139 (Print), 1366-5847 (Online)

Hartono, Markus and Tan , Kay Chuan (2011) The Role of Kansei Engineering in Influencing Overall Satisfaction and Behavioral Intention in Service Encounters. The Journal of Philippines Institute of Industrial Engineers (PIIE), 8 (1). pp. 14-23. ISSN 1656 – 2798

Hartono, Markus and Wahyudi, Rahman Dwi and Susilo, Andrianto (2016) THE APPLIED MODEL OF KANSEI ENGINEERING, SERVQUAL, KANO, AND TRIZ CONSIDERING ERGO-SUSTAINABILITY: A CASE STUDY ON INTERNATIONAL AIRPORT SERVICES. In: Proceeding 4th SEANES International Conference on Human Factors and Ergonomics in South-East Asia. Faculty of Engineering, University of Indonesia, Bandung. (Submitted)

Hartono, Markus and Winardi, Andrew Octavianus and Suryani, Rosita Meitha (2013) Integrasi Kansei Engineering dan Customer Relationship Management untuk Meningkatkan Kepuasan dan Loyalitas Konsumen di Industri Jasa Restauran. Indonesia Journal of Industrial Engineering (INJIE), 03 (02). pp. 49-59. ISSN 2087-5118

Herowati, Evy and Ciptomulyono, Udisubakti and Parung, Joniarto and Suparno , Suparno (2014) EXPERTISE-BASED EXPERTS IMPORTANCE WEIGHTS IN ADVERSE JUDGMENT. ARPN Journal of Engineering and Applied Sciences, 9 (9). pp. 1428-1435. ISSN 1819-6608

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Krisnanda, Yohanes and Hapsari , Indri and Arlianto, Jeri Agus and Tjahjoanggoro, A. J. and Hartono, Markus and Sampetondok, Marselius (2018) Motorcycle Parking Design with Simulation Approach Case Study: Rusunawa Penjaringan Sari 3, Surabaya. Matec Web of Conferences : The 2nd International Conferences on Technology, Innovation, Society and Science-to-Business (ICTIS 2018). ISSN (E) : 2261-236X

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Louk, Maya Hilda Lestari (2018) Sistem Kriptografi di Komputasi Awan Untuk Kebutuhan Data Medis. Teknika, 7 (1). pp. 16-20. ISSN 2549-8037; E-ISSN 2549-8045

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Mardiono, Lisa and Wibisono, Eric and Jolanda, Christien (2011) Pengukuran Kinerja Menggunakan Model Performance Prism (Studi Kasus di Perusahaan Makanan). Proceedings 6th National Industrial Engineering Conference 2011. pp. 108-115. ISSN 1412-3525

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Ng, Melissa Angga and Citrowinoto, Ongko and Hariyanto, Hariyanto (2017) The Development of 3D Virtual Museum to Raise Indonesian Young People’s Awareness of Endangered Animals in Indonesia. In: InCITE 2017 (International Conference on Informatics, Technology and Engineering), 24-26 August 2017, Kuta, Bali.

Ng, Melissa Angga and Shen, Mei (2015) Perancangan Media Pembelajaran Fisika - Pemuaian. Jurnal Informatika dan Sistem Informasi, 1 (2). pp. 176-183. ISSN 2460-1306

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Pah, Nemuel D. (2003) MATLAB™ Implementation of Merletti’s SEMG Model. Jurnal Teknologi Industri dan Informasi, 3 (4). pp. 153-163.

Pah, Nemuel D. and Kumar, Dinesh Kant (2003) THRESHOLDING WAVELET NETWORKS FOR SIGNAL CLASSIFICATION. International Journal of Wavelets, Multiresolution and Information Processing, 1 (3). pp. 243-261. ISSN 0219-6913

Prastawa, Heru and Ciptomulyono, Udisubakti and Singgih, Moses and Hartono, Markus (2014) Pengembangan Model Pengukuran Usability Yang Mempertimbangkan Aspek Kognitif Dan Afektif Dengan Moderasi Dimensi Kultural: Research Framework. Prosiding Seminar Nasional Teknik Industri Badan Kerjasama Penyelenggara Pendidikan Tinggi Teknik Industri (BKSTI) 2014. ISSN 978-602-9081-11-4

Prastawa, Heru and Ciptomulyono, Udisubakti and Singgih, Moses and Hartono, Markus (2019) The effect of cognitive and affective aspects on usability. Theoretical Issues in Ergonomics Science, 20. ISSN 1463-922X (Print), 1464-536X (Online)

Primantoro, Radityo Angga (2007) Pembuatan Simulasi Pengaturan Keuangan Keluarga. [Undergraduate thesis]

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Riadi, Lieke and Purwanto, Edy and Kurniawan, Hendrik and Oktaviana, Ria (2014) Effect of Bio-based catalyst in Biodiesel synthesis. Procedia Chemistry, 9. pp. 172-181.

Ronyastra , I Made and Gunawan, Gunawan and Muhammad, Erlangga K (2019) Measuring Acceptance Level of Online Service for Business Permit in Surabaya using Technology Acceptance Model. IOP Conference Series: Materials Science and Engineering, 528 (1).

Ronyastra , I Made and Hapsari, Indri and Poriazis, Alfian Santoso (2018) Questionnaire Design And Validation For Temple Mobile Application. The 5th International Conference on Engineering, Technology, and Industrial Application.

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Sinatra, Christian (2019) Pengembangan Software Manajemen Data untuk Energy Awareness System Berbasis Wireless Sensor-Actuator Network. [Undergraduate thesis]

Stefanus, Abraham and Hartono, Markus (2018) A Framework for Evaluating the Performance of Supply Chain Risk in E-commerce. Proceedings of the International Conference on Industrial Engineering and Operations Management Bandung, Indonesia, March 6-8, 2018. pp. 1887-1894. ISSN 2169-8767 (U.S. Library of Congress)

Sudarsono, Gebby Novianti (2007) Pembuatan Sistem Pembayaran di Sekolah Menggunakan Teknologi RFID. [Undergraduate thesis]

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Tan, Kay Chuan and Hartono, Markus and Kumar, Naresh (2010) Anthropometry of the Singaporean and Indonesian populations. International Journal of Industrial Ergonomics, 40 (6). pp. 757-766. ISSN 0169-8141

Tarigan, Elieser (2019) The Effect of Dust on Solar PV System Energy Output Under Urban Climate of Surabaya, Indonesia. In: Conference on Fundamental and Applied Science for Advanced Technology (ConFAST), 21 Januari 2019, Yogyakarta, Indonesia. (Unpublished)

Tarigan, Elieser (2018) Energy Saving Measures and Simulation in the Library Building of University of Surabaya. Rekayasa JTERA - Jurnal Teknologi, 3 (1). pp. 63-70. ISSN -p 2548-737X; e-ISSN 2548-8678

Tarigan, Elieser (2018) Mathematical modeling and simulation of a solar agricultural dryer with back-up biomass burner and thermal storage. Case Studies in Thermal Engineering, 12. pp. 149-165. ISSN 2214-157X

Tarigan, Elieser (2017) Performance test of a grid-tied PV system to power a split air conditioner system in Surabaya. IOP Conference Series: Materials Science and Engineering, 273. ISSN 1757-899X

Tarigan, Elieser and ., Djuwari and Fitri , Dwi Kartikasari (2016) Simulation of Energy Savings in a Six Floor Library Building University of Surabaya. In: 3rd Engineering Science and Technology International Conference , 30-31 Agustus 2016, Padang.

Tarigan, Elieser and Kartikasari, Fitri Dwi and ., Djuwari (2016) Photovoltaic Solar Energy Simulation of Rooftops of a University Campus Buildings in Surabaya, Indonesia. In: COMPSE 2016 - First EAI International Conference on Computer Science and Engineering, 11-12 November 2016, Penang, Malaysia.

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Utomo, Puspo and Gautama, Budi Santoso and Santosa, Yeremia Budi (2006) PERANCANGAN ALAT POTONG KERAMIK DENGAN PENDEKATAN ERGONOMI DAN KESELAMATAN KERJA (STUDI KASUS DI UD. ANUGERAH MAKMUR JAYA, SURABAYA). In: Prosiding Seminar Nasional Ergonomi 2006 : Pendekatan Ergonomi Makro untuk Meningkatkan Kinerja Organisasi., 21-22 Nopember 2006, Jakarta.

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Wahyudi, Rahman Dwi (2017) Investigating the role of fuzzy as confirmatory tool for service quality assessment (Case study: comparison of fuzzy servqual and servqual in hotel service evaluation). In: InCITE 2017 (International Conference on Informatics, Technology and Engineering), 24-26 August 2017, Kuta, Bali.

Wahyudi, Rahman Dwi and Hadiyat, M. Arbi (2013) Fungsi Reliabilitas untuk Service. In: Seminar Nasional Terpadu Keilmuan Teknik Industri, 16 Maret 2013, Fakultas Teknik Universitas Brawijaya, Malang.

Wahyudi, Rahman Dwi and Hadiyat, M. Arbi (2013) Service Dimension for Information System in Higher Education Field. In: Quality in Research 2013, Yogyakarta.

Wahyudi, Rahman Dwi and Hadiyat, M. Arbi and Hartono, Markus (2018) Predicting Service Reliability - Using Survival Analysis of Customer Fuzzy Satisfaction. The Asian Journal of Technology Management, 11 (2). pp. 79-93. ISSN 1978-6956; 2089-791X

Wahyudi, Rahman Dwi and Wibowo, Susilo and Prayogo, Dina Natalia and ., Gunawan (2016) Controller System Module as Technology Solution for Realizing Eco-Campus. In: The 8th Widyatama International Seminar on Sustainability (WISS), 5-8 September 2016, Bandung.

Wibisono, Eric (2018) LOGIKA LOGISTIK: Teknik dan Metode Pemrograman dalam Problem-problem Pengaturan Rute. Graha Ilmu, Yogyakarta. ISBN 978-602-262-809-5; E-ISBN : 978-602-262-810-1

Wibisono, Eric (2012) PERAN COGNITIVE REASONING DALAM PERANCANGAN PERFORMANCE DASHBOARD. Proceedings Konferensi Nasional Sistem Informasi 2012. pp. 632-636. ISSN 9786029876802

Wibisono, Eric and Mardiono, Lisa and Wijaya, Priskila Stefani (2011) Integrasi Model Analytics dan Performance Dashboard dalam Pengukuran Kinerja Menggunakan Balanced Scorecard. Proceedings 6th National Industrial Engineering Conference 2011. pp. 76-83. ISSN 1412-3525

Wibisono, Eric and Santoso, Amelia and Sunaryo, M.A. (2017) Improving delivery roules using combined heuristic and optimization in consumer goods distribution company. IOP Conference Series: Materials Science and Engineering, 273. ISSN 1757-899X

Wicaksono, Hendi (2011) STIMULATOR LISTRIK GUNA MENJAGA KEMAMPUAN KONTRAKSI OTOT EKSTREMITAS ATAS. Jurnal Ilmiah Sains & Teknologi, 5 (1). pp. 1-9. ISSN 0216-1540

This list was generated on Sat Aug 17 04:16:48 2019 WIB.