Business Process Reengineering for Optimal Processes: a Case Study of Student Academic Administration Process Enhancement in University of Surabaya

., Jimmy (2013) Business Process Reengineering for Optimal Processes: a Case Study of Student Academic Administration Process Enhancement in University of Surabaya. Seminar Nasional Teknologi Informasi dan Aplikasinya (SENTIA) 2013, 5. ISSN 2085-2347

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Abstract

Regardless the cost and risk, many organizations implemented business processes reengineering (BPR) with hope that it could improves the organization’s performances especially in term of cost reduction, quality improvement, better service, and speed. Recognizing the cost and the potential advantage, this study seeks to understand how a successful BPR could lead to process optimization by thoroughly evaluating a case study of BPR implementation in student academic administration process in UBAYA. Evaluation results suggest that a successful BPR implementation could significantly improve the reengineered processes in all four dimensions of cost, time, quality and flexibility.

Item Type: Article
Uncontrolled Keywords: Busienss Process Reenginerring, Advantage, Success
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: Faculty of Engineering > Department of Informatic
Depositing User: JIMMY 61156 206002
Date Deposited: 03 Jun 2013 04:08
Last Modified: 03 Jun 2013 04:08
URI: http://repository.ubaya.ac.id/id/eprint/3459

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