Employee Assistance Program as the Supporting System of Quality of Work Life to Cope with Occupational Stress

Secapramana, Laurentia Verina Halim and Hariyanto, V. Heru and Anggoro, Satryo (2020) Employee Assistance Program as the Supporting System of Quality of Work Life to Cope with Occupational Stress. Journal of Educational , Health and Community Psychology, 9 (2). pp. 97-115. ISSN 2460-8467

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Abstract

Increasing productivity has always been an important issue in the context of management. Efforts in this direction are often demands that cause occupational stress, so that a counterproductive situation may occur. Quality of Work Life (QWL) is one of the hot issues that arise to neutralize stressful conditions by creating a more comfortable and more humane working climate. The Employee Assistance Program (EAP) as an intervention can be expected to function as a supporting system. The assessment was conducted for 67 employees. The questionnaire, interview, FGD, and SWOT analysis methods are used in all three stages, the pre-assessment stage, the assessment stage, and the intervention stage.From the Occupational Inventory Stress - Revised (Osipow, 1998), there are four most significant stressor areas and personal resources that are underutilized in managing stressors. The intervention program is directed at curative and preventive services through the EAP design.

Item Type:	Article
Uncontrolled Keywords:	Employee Assistance Program (EAP), Quality of Work Life (QWL), Occupational Stress, supporting system
Subjects:	B Philosophy. Psychology. Religion > BF Psychology
Divisions:	Faculty of Psychology > Department of Psychology
Depositing User:	Verina Halim 188005
Date Deposited:	08 Jun 2020 11:05
Last Modified:	05 Sep 2022 09:14
URI:	http://repository.ubaya.ac.id/id/eprint/37789

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