Jennifer, Jennifer and Hartono, Markus (2020) New Product Development with Kano Model to Support Supply Chain Performance of Jewelry Industry in Indonesia. In: The 2020 1st International Conference on Engineering and Information Technology for Sustainable Industry, Tangerang, Indonesia (ICONETSI 2020), 28 - 29 September 2020, Tangerang, Indonesia.
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Abstract
Current consumer demands make product development and delivery’s period becomes shorter so that the product life cycle is shorter, especially for fashion items that have a short lifecycle. Collaborate with customers in product development is essential to accelerate the product development’s process. Combination of customer satisfaction methodologies, Kano and QFD make easier to capture customer qualifications, determine which components to develop also repair it, and helps practitioners and researchers know the life cycle every design attributes. The results of this study resulted in a framework that makes use of n integration method Kano, customer’s satisfaction, and QFD.
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Uncontrolled Keywords: | Supplychain management, new product development, Kanomodel, customer satisfaction, QFD |
| Subjects: | T Technology > TA Engineering (General). Civil engineering (General) |
| Divisions: | Faculty of Engineering > Department of Industrial Engineering |
| Depositing User: | Markus Hartono 61124 |
| Date Deposited: | 21 Dec 2020 06:21 |
| Last Modified: | 24 Mar 2021 16:31 |
| URI: | http://repository.ubaya.ac.id/id/eprint/38677 |
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