Quality of Work Life and Change Management

Secapramana, Laurentia Verina Halim and Kovara, Shanna (2023) Quality of Work Life and Change Management. In: International Conference of Project Management, 23 June 2023, Penang, Malaysia. (Unpublished)

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The concept of Quality of Work life (QWL) means having a work-environment where an employee’s activities become more important. Results of high QWL are low absenteeism, high performance, and higher morale. The objective of this study is to apply the QWL as a new philosophical foundation in a steel company located in East Java, so that all the members in that organization will be ready and will take an active participation to change. The construct of QWL used are from the European Foundation for the Improvement of Living and Working Condition (EWON, 2002). The respondents are 24 people as the head of division and head of section. This study used action research design and applying the concept of change management from Lewin. Training in the unfreeze stage aim to establish a self-awareness to deal with change. The results obtained from Wilcoxon test indicate that the participants have the optimism to make changes. It is suggested that the involvement of top management is needed, because the program will not work without the support from management. The management need to consider the reward system to meet work and personal life balance and apply flexible working hours, providing flexible time-shifts for some employees.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: change management, EWON 2002, Lewin, Quality of Work Life
Subjects: B Philosophy. Psychology. Religion > BF Psychology
Divisions: Faculty of Psychology > Department of Psychology
Depositing User: Verina Halim 188005
Date Deposited: 20 Jun 2023 04:04
Last Modified: 20 Jun 2023 04:04
URI: http://repository.ubaya.ac.id/id/eprint/44314

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