Pangkey, Kalfari Donal Yosua (2010) Studi Deskriptif tentang Faktor-Faktor Penyebab Customer Service Switching Behavior pada Operator GSM di Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/132028
Item Type: | Undergraduate thesis |
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Uncontrolled Keywords: | Customer Service, Switching Behavior, Operator GSM |
Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Divisions: | Faculty of Business and Economic > Department of Management |
Depositing User: | Sugiarto |
Date Deposited: | 13 Oct 2015 05:55 |
Last Modified: | 13 Oct 2015 05:55 |
URI: | http://repository.ubaya.ac.id/id/eprint/25662 |
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