Dampak penerapan self service technologies dilihat dari Post-encounter behaviors pada ATM BCA untuk transaksi non cash di Surabaya

Effendy, Hardianto (2003) Dampak penerapan self service technologies dilihat dari Post-encounter behaviors pada ATM BCA untuk transaksi non cash di Surabaya. [Undergraduate thesis]

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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144545
Item Type: Undergraduate thesis
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economic > Department of Management
Depositing User: Masyhur 196042
Date Deposited: 18 Jul 2013 02:30
Last Modified: 18 Jul 2013 02:30
URI: http://repository.ubaya.ac.id/id/eprint/3653

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