Street-Level Bureaucracy and Government Transformation

Mandario, Rionarda Raja Ramdhani and Pratono, Aluisius Hery (2023) Street-Level Bureaucracy and Government Transformation. Indonesian Journal of Multidisciplinary Science (IJOMS), 8 (2). pp. 2999-3005. ISSN 2808-5957; E-ISSN 2808-6724

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Abstract

This article aims to examine how the policy transformation deals with the risk of government failure at the street-bureaucracy level. The researchers adopt a qualitative research method to address the question by seeking an in-depth understanding of a case study of the licensing process in Lombok Island, Indonesia. Researchers collect data through interviews, observations, and document analysis to understand the case comprehensively by focusing on government transformation process. The results show the policy transformation deals with the risk of government failure at the street-bureaucracy level by shaping the organizational culture, gaining support from various stakeholders, sharing valuable resources, and reforming the day-to-day administration. This study extends the emerging literature on street-level bureaucracy.

Item Type:	Article
Uncontrolled Keywords:	street level bureaucracy, investment licence process, government transformation
Subjects:	H Social Sciences > H Social Sciences (General)
Divisions:	Faculty of Business and Economic > Department of Economic
Depositing User:	Hery Pratono 31105
Date Deposited:	18 Aug 2023 02:54
Last Modified:	18 Aug 2023 02:54
URI:	http://repository.ubaya.ac.id/id/eprint/44774

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