Millennial’s Organizational Citizenship Behavior (OCB): A Literature Review

Sofiah, Diah and Hartono, Markus and Christian, Frikson (2022) Millennial’s Organizational Citizenship Behavior (OCB): A Literature Review. In: Proceedings of the Interdisciplinary Conference of Psychology, Health, and Social Science (ICPHS 2021), 27th-28th November 2021, Makasar.

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Abstract

Research on Organizational Citizenship Behavior (OCB) was carried out more than three decades ago. In 2025, the millennial generation will dominate the workforce, which has different characteristics from the previous generation. This literature review aims to map out research on OCB in the millennial generation in Indonesia, based on samples, objectives, determinant factors, and results of OCB in the millennial generation in Indonesia. This study uses the PRISMA method and uses data obtained from the Garuda portal, Google Scholar, and Science Direct restricted from 2015 and 2021. The results of this literature review are research maps on OCB in millennial subjects and are expected to provide a figure that can complement the existing OCB studies in the millennial generation. Based on the findings from the article, the OCB determinants found in the eight studies were external factors that the leader-member exchange, employee engagement, organizational culture, perceived organizational support, job satisfaction, work-life balance, transactional leadership, transformational leadership, clan culture, affective commitment and need of affiliation. The results showed that all of the determinants of OCB studies in the millennial generation had a positive and significant influence.

Item Type:	Conference or Workshop Item (Paper)
Uncontrolled Keywords:	Organizational Citizenship Behavior (OCB); the Millenial Generation
Subjects:	B Philosophy. Psychology. Religion > BF Psychology
Divisions:	Faculty of Psychology > Department of Psychology
Depositing User:	Ester Sri W. 196039
Date Deposited:	04 Oct 2023 05:31
Last Modified:	04 Oct 2023 05:31
URI:	http://repository.ubaya.ac.id/id/eprint/45042

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