Improving Digital Marketing for Micro Enterprises in Segoro Tambak Village: A Community Engagement

Giartono, Warren Gilbert and Suyanto, Suyanto (2025) Improving Digital Marketing for Micro Enterprises in Segoro Tambak Village: A Community Engagement. As-Sidanah: Jurnal Pengabdian Masyarakat, 7 (2). pp. 387-405. ISSN 2656-5161; E-ISSN 2686-0643

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Official URL / DOI: https://journal.ibrahimy.ac.id/index.php/assidanah...

Abstract

Digital marketing is an essential strategy for microenterprises to expand market share and increase sales. To support micro enterprises in Segoro Tambak Village, Sedati Subdistrict, Sidoarjo Regency, a community engagement program was implemented through the national grant. The program involved preliminary observations, digital marketing workshops, interviews, hands-on training, mentoring, and follow-up activities. As part of the intervention, Instagram and TikTok accounts were created for 20 micro enterprises, enabling them to showcase their products and reach broader audiences. Pre- and post-program assessments indicated significant improvements: over 73% of participants reported increased confidence in using social media, while 75% successfully uploaded promotional content independently after mentoring. Two key outcomes emerged from the engagement: (1) the establishment of social media accounts for both the village group and individual micro firms, and (2) enhanced knowledge and digital literacy among participants, particularly those previously unfamiliar with smartphone-based marketing. These results demonstrate how structured community-based interventions can effectively bridge the digital divide, empower local entrepreneurs, and increase product visibility and sales. Beyond immediate benefits, this initiative contributes to the long-term sustainability and competitiveness of micro enterprises in adapting to the rapidly evolving digital economy.

Item Type: Article
Uncontrolled Keywords: Digital Marketing; Micro Enterprises; Social Media
Subjects: H Social Sciences > HB Economic Theory
H Social Sciences > HF Commerce
H Social Sciences > HT Communities. Classes. Races
Divisions: Faculty of Business and Economic > Department of Economic
Depositing User: Suyanto 3198
Date Deposited: 21 Nov 2025 02:00
Last Modified: 21 Nov 2025 02:00
URI: http://repository.ubaya.ac.id/id/eprint/49828

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