Organizational Commitment Drives Retail Employee Performance Beyond Culture And Remuneration: Komitmen Organisasi Mendorong Kinerja Karyawan Ritel Melampaui Budaya Dan Remunerasi

Ahsanuddin, Ahsanuddin and Tandelilin, Elsye (2026) Organizational Commitment Drives Retail Employee Performance Beyond Culture And Remuneration: Komitmen Organisasi Mendorong Kinerja Karyawan Ritel Melampaui Budaya Dan Remunerasi. Academia Open, 11 (1). pp. 1-17. ISSN 2714-7444

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Abstract

General Background Human capital serves as a critical strategic asset within the highly competitive retail sector. Specific Background Retail enterprises frequently experience elevated employee turnover, demanding robust organizational culture, competitive remuneration, and deep organizational commitment to maintain operational stability. Knowledge Gap Previous studies present conflicting evidence regarding how cultural and financial factors shape employee loyalty and subsequent productivity in religiously integrated retail environments. Aims This study investigates the relationships among organizational culture, remuneration, organizational commitment, and employee performance at Sunan Drajad Department Store, Lamongan. Results Structural Equation Modeling analysis of 173 respondents reveals that while organizational culture and remuneration do not significantly predict organizational commitment, all three variables positively and significantly drive employee performance. Notably, organizational commitment emerges as the most dominant performance predictor. Novelty This research models these variables within a unique retail frameworkthat integrates professionalcorporategovernance with religious principles. Implications Retail management must prioritize strategies that build profound psychological engagement and loyalty, alongside fair compensation and strong workplace values, to achieve sustained productivity.

Item Type:	Article
Uncontrolled Keywords:	Organizational Commitment; Employee Performance; Retail Management; Structural Equation Modeling; Remuneration System
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	Faculty of Business and Economic > Department of Management
Depositing User:	Ahsanuddin
Date Deposited:	13 Jul 2026 05:06
Last Modified:	13 Jul 2026 05:06
URI:	http://repository.ubaya.ac.id/id/eprint/50953

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