Nurulsari, Siti (2003) Pengaruh kualitas layanan terhadap kepuasan pelanggan pada Puri Ayu Martha Tilaar di jalan Ngagel Jaya Selatan Surabaya. [Undergraduate thesis]
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Official URL / DOI: http://digilib.ubaya.ac.id/pustaka.php/144474
| Item Type: | Undergraduate thesis |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
| Divisions: | Faculty of Business and Economic > Department of Management |
| Depositing User: | Eko Wahyudi 197013 |
| Date Deposited: | 13 Dec 2013 07:43 |
| Last Modified: | 13 Dec 2013 07:43 |
| URI: | http://repository.ubaya.ac.id/id/eprint/6232 |
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