Items where Author is "Cahya, Ellen Dwi"

Cahya, Ellen Dwi and Rahayu, Siti and Andajani, Erna (2010) Rerangka Integrasi Nilai Pelanggan Dan Kinerja Manajemen Hubungan Pelanggan Berdasarkan Persepsi Pelanggan Korporat. Manajemen & Bisnis: Journal of Management and Business, 9 (1). pp. 11-30. ISSN 1412-3789

Cahya, Ellen Dwi (2009) Kerangka Integrasi Customer Value dan Kinerja Customer Relationship Management Berdasarkan Persepsi Corporate Customer Hotel Roditha Banjarmasin. [Undergraduate thesis]