Items where Author is "FRANSISCA, SHERLY"

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Thesis

FRANSISCA, SHERLY (2014) Perbandingan Critical Success Factor Terkait dengan Kualitas Layanan pada Full Service Hotel dan Budget Hotel. Masters thesis, University of Surabaya.

Undergraduate thesis

FRANSISCA, SHERLY (2011) Perancangan Pengendalian Budaya Berbasis Seni Perang Sun Zi untuk Meningkatkan Kinerja Karyawan Hotel X. [Undergraduate thesis]

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