Items where Author is "Gunawan Tantus, Lucky Alfonsius"

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Gunawan Tantus, Lucky Alfonsius (2010) Pengaruh Waktu Tunggu yang Dipersepsian, Informasi jika Terjadi Penundaan dan LIngkungan Tempat Menunggu terhadap Kepuasan Waktu Tunggu, Kepuasan Layanan dan Loyalitas di Plasa Telkom Kendang Sari. [Undergraduate thesis]

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