Items where Author is "Hongari, Ella Angelia"

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Hongari, Ella Angelia and Widjaja, Fitri Novika and Tandelilin, Elsye (2017) STUDI DESKRIPTIF CUSTOMER EXPERIENCE BERDASARKAN KANO’S MODEL DI STARBUCKS GALAXY MALL SURABAYA. In: Seminar Nasional & Call For Paper Universitas Negeri Surabaya, 5 Oktober 2017, Universitas Negeri Surabaya.

Hongari, Ella Angelia (2017) Studi Deskriptif Customer Experience Berdasarkan Kano's Model di Starbucks Galaxy Mall Surabaya. [Undergraduate thesis]

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