Items where Author is "Sarikayanti, Vivi"

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Thesis

Sarikayanti, Vivi (2015) Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan dalam Membentuk Loyalitas Pelanggan Pada Bengkel Pasifik Group di Sumbawa Besar. Masters thesis, University of Surabaya.

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