Items where Author is "Tandjung, Jenu W idjaja "

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Conference or Workshop Item

Tandjung, Jenu W idjaja (2005) CUSTOMER FOCUS: STRATEGI PEMASARAN UNTUK MELAYANI PELANGGAN LEBIH BAIK. In: Proceeding 2nd Annual Symposium on Management : Achieving Excellence through Service Management, 16 -17 March 2005, Universitas Surabaya.

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