Items where Author is "Hermanto, Verlita Victoria"

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Undergraduate thesis

Hermanto, Verlita Victoria (2026) Perbaikan Kualitas Layanan untuk Meningkatkan Kepuasan dan Pembentukan Loyalitas Pelanggan Dengan Metode SERVPERF dan Structural Equation Modelling (SEM) Pada Usaha Pijat X Di Surabaya. [Undergraduate thesis]

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