Items where Author is "Tang, Rita"

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Article

Sari, Yenny and Surjani, Rosita Meitha and Tang, Rita (2014) Studi Komparatif Kualitas Layanan Berdasarkan Persepsi Pelanggan Pada Club Arena Metropolis dan The Warehouse Gym Surabaya. Indonesia Journal of Industrial Engineering (INJIE), 04 (01). pp. 1-20. ISSN 2087-5118

Sari, Yenny and Surjani, Rosita Meitha and Tang, Rita (2013) Kajian Model Kualitas Layanan, Kepuasan Pelanggan, dan Loyalitas Pelanggan dengan Aplikasi Structural Equation Modeling serta Upaya Peningkatan Kualitas Layanan di Fitness Centre. Proceedings 7th National Industrial Engineering Conference 2013. ISSN 1412-3525

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