Sentiment Analysis for Sumber Gempong Rice Field-Based Tourism Destination using Long Short-Term Memory

Benarkah, Njoto and Prasetyo, Vincentius Riandaru and Soetiyono, Jehuda Rivaldo (2024) Sentiment Analysis for Sumber Gempong Rice Field-Based Tourism Destination using Long Short-Term Memory. Keluwih: Jurnal Sains dan Teknologi, 5 (2). ISSN 2721-2432

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Abstract

Sumber Gempong is a rice field-based tourist destination located in Ketapanrame Village, Trawas District, Mojokerto Regency, East Java Province. It is managed by a village-owned company (BUMDesa Mutiara Welirang). BUMDesa evaluates tourist satisfaction manually by reviewing online comments and it consumes time and labor works. Data used in this research automatically collected from Google Maps Review. Long Short-Term Memory (LSTM) method analyze data of two sentiment labels, positive or negative, based on four categories: facilities, services, culinary, and attractions. The collected dataset has 674 comments consist of 420 positive sentiments and 254 negative sentiments with 320 facilities, 61 services, 125 culinary, and 192 attractions comments. Five LSTM models were trained on each of four categories and an overall category. The trained models of overall, facilities, services, culinary, and attractions categories achieved, respectively, 91.2%, 86.8%, 94.1%, 89.7%, and 95.6% of accuracies. The average result accuracy is 91.48%. The manager of BUMDesa Mutiara Welirang satisfied with the results of the system and the sentiment results can be used as evaluation material for Sumber Gempong.

Item Type:	Article
Subjects:	H Social Sciences > HA Statistics H Social Sciences > HT Communities. Classes. Races Q Science > Q Science (General) Q Science > QA Mathematics > QA75 Electronic computers. Computer science Q Science > QA Mathematics > QA76 Computer software T Technology > T Technology (General) T Technology > TA Engineering (General). Civil engineering (General)
Divisions:	Faculty of Engineering > Department of Informatic
Depositing User:	Njoto Benarkah 61120
Date Deposited:	25 Oct 2024 06:56
Last Modified:	25 Oct 2024 06:56
URI:	http://repository.ubaya.ac.id/id/eprint/47346

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