., Alfredo (2020) Peran Penting Departemen Purchasing dalam Pengadaan Barang pada G Lounge Kitchen and Bar. [Undergraduate thesis]
., Natasia (2020) Pengaruh Proporsi Wanita terhadap Kinerja Perusahaan Sektor Manufaktur pada Bursa Efek Indonesia Periode 2013-2018. [Undergraduate thesis]
., Victoria (2020) Penerapan 5S pada PT Antavaya Corporate Travel Cabang Bengawan Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Adiyanto, Ricky and Murhadi, Werner Ria and Wijaya, Liliana Inggrit (2020) Working Capital Management Dan Firm Profitability Perusahaan Sektor Manufaktur Di Bursa Efek Indonesia Dan Bursa Efek Filipina Periode 2014-2018. Journal of Entrepreneurship & Business, 1 (1). pp. 31-42. ISSN 2721-706X
Adnandita, Luthfi Aditya (2020) Perencanaan Kapasitas Proses Produksi PT SSA Singkawang. [Undergraduate thesis]
Afrilia, Siska (2020) Purchasing Process pada PT. Mekar Jaya Teknik Bagian Pembelian. Working Paper. Fakultas Bisnis dan Ekonomika.
Agusti, Hasbi Nur (2020) Pengaruh Service Quality dan Corporate Image terhadap Customer Satisfaction. [Undergraduate thesis]
Al-Hizhan, Muhammad Ilham (2020) Pengaruh Post Purchase Experience terhadap Customer Satisfaction dan Post Purchase Intention pada Aplikasi Tokopedia. [Undergraduate thesis]
Alfian, Martin (2020) Pengaruh Food Quality, Service Quality, Ambience Quality, dan Price terhadap Customer Satisfaction untuk Konsumen Restoran Khas Jepang di Surabaya. [Undergraduate thesis]
Anam, Choirul and Darmasetiawan, Noviaty Kresna and Nugroho, J.L. Eko and Waluyo, Prayogo Widyastoto (2020) Pembuatan Pupuk Kompos : PPDM Pengembangan Agrowisata Berbasis Salak Desa Wedi Kecamatan Kapas Kabupaten Bojonegoro. CV. Pustaka Ilalang Group, Lamongan. ISBN 978-623-7731-73-7
Ananda, Nisrina Adianti (2020) Perancangan Ulang Tata Letak Gudang Pt Millennium Pharmacon International Tbk Cabang Sidoarjo. [Undergraduate thesis]
Anandya, Dudi and Indarini, Indarini and Tito, Ayu (2020) The Formation of Customer Satisfaction in Social Media, the Role of Frequency, and Duration of Use. In: Insyma 17 Vung Tau Vietnam, 19-21 February 2020, Vung Tau Vietnam.
Anandya, Dudi and Mutiara, Freddy and Priyonggo, A. (2020) Hyperlocal Journalism as a Strategy in Facing Digital Disruption: A Case Study of Jawa Pos Newspaper. In: 17 th International Symposium on Management (INSYMA 2020), 19-21 February 2020, Vung Tau City, Vietnam..
Andarani, Alfina (2020) Complaint Handling pada Front Office Departement Kampi Hotel Surabaya : Laporan Kerja Lapangan. [Undergraduate thesis]
Andinata, Aksel Christopher (2020) Pengaruh Service Quality terhadap Destination Loyalty melalui Mediasi Destination Image pada Destinasi Wisata Wakatobi. [Undergraduate thesis]
Andrea, Sheilla (2020) Pengaruh Service Quality, Perceived Value, dan Brand Image Terhadap Customer Loyalty Maskapai Penerbangan Citilink. [Undergraduate thesis]
Andrea, Sheilla (2020) Pengaruh Service Quality, Perceived Value, dan Brand Image Terhadap Customer Loyalty Maskapai Penerbangan Citilink. [Undergraduate thesis]
Andrea, Sheilla (2020) Pengaruh Service Quality, Perceived Value, dan Brand Image terhadap Customer Loyalty Maskapai Penerbangan Citilink. [Undergraduate thesis]
Ansoruddin, Muhammad Hanif (2020) Pengaruh Attitude, Trust dan Social Influence terhadap Behavioural Intentions pada Konsumen Mobile Shopping Shopee di Surabaya. [Undergraduate thesis]
Antonius, Antonius (2020) Pengaruh Service Quality terhadap Customer Satisfaction pada Hotel Ayola Sunrise Mojokerto. [Undergraduate thesis]
Atikasari, Ladya (2020) Pengaruh Service Quality terhadap Customer Satisfaction pada Bank BNI Syariah di Surabaya. [Undergraduate thesis]
Azaria, Deliana (2020) Pengaruh Board Diversity Pada Dewan Komisaris Terhadao Financial Performance Perusahaan yang Terdaftar di Bursa Efek Indonesia Periode 2015-2019. [Undergraduate thesis]
Barqiah, Sarah (2020) Pengaruh Subjective Norm, Religiosity, dan Attitude terhadap Purchase Intention Produk Emina di Surabaya. [Undergraduate thesis]
Benita, Nathania Agatha (2020) The Implementation of Simple Form Gamification in Companies. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020, 14 - 15 Agustus 2020, STIE Perbanas Surabaya.
Bimantoro, Ardhi Nugroho (2020) Pengaruh Supply Chain Speed, Responsiveness, Flexibility dan Competence terhadap Profitability PT. Waskita Karya Tbk. [Undergraduate thesis]
Budiarto, Bambang and Djoemadi, Firman Rosjadi (2020) DEA AS AN ALTERNATIVE INSTRUMENT OF PERFORMANCE MEASUREMENT: CASE STUDY 5 SIDOARJO SMALL INDUSTRY DECEMBER 2018. In: 17th INSYIMA International Annual Symposium On Management, 18-21 Pebruari 2020, Vietnam. (Submitted)
Budiman, Jordan Renaldo (2020) Pengaruh Corporate Social Responsibility PT Bank Mayapada terhadap Corporate Image di Surabaya. [Undergraduate thesis]
Cahyadi, Gideon Adrian (2020) Pengaruh Service Quality dan Customer Satisfaction terhadap Customer Loyalty pada Pengguna Maskapai Citilink di Surabaya. [Undergraduate thesis]
Christanto, Gunawan (2020) Perspektif Customer Experience Dalam Pengelolaan Rumah Majapahit Desa Bejijong Di Mojokerto. SENAMA 2020.
Universitas Surabaya (2020) Kemasan Seperangkat Perlengkapan Minum Teh. IDD0000060008.
Darmasetiawan, Noviaty Kresna and Santoso, Henrycus Winarto and Mutiara, Freddy and Christy, Dessy Alphatonia (2020) Tiered Small Medium Enterprise Training Model: Achieving SME’s Competitive Advantage in Industrial Revolution 4.0 Era. In: Proceedings of the 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Dementri, Fanis Lanua (2020) Pengaruh E-Service Quality terhadap E-Loyalty melalui E-Trust dan E-Satisfaction pada Online Retailing Shopee di Surabaya. [Undergraduate thesis]
Dewantara, Giofanny Aditya (2020) Aktivitas Pengadaan Barang pada Department Purchasing Yello Hotel Jemursari Surabaya : Laporan Kerja Lapangan. [Undergraduate thesis]
Dewi, Hayuning Purnama (2020) Green Concept: Customer Satisfaction in the Service Business. In: 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Dewi, Hayuning Purnama (2020) Green Concept: Customer Satisfaction in the Service Business. In: 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Dewi, Hayuning Purnama (2020) The Influence of Planned Behavior on The Level of Customer Trust and Satisfaction in Determining Loyalty in Green Hotels in Indonesia. In: The 2nd International Conference on Business and Banking Innovations (ICOBBI) 2020: “Nurturing Business and Banking Sustainability”, 14 - 15th August 2020, Surabaya.
Dewi, Hayuning Purnama and Megawati, Veny and Hananto, Hari and Benarkah, Njoto and Juniati, Ninik (2020) Panduan Penerapan New Normal Homestay Desa Bejijong Kecamatan Trowulan Kabupaten Mojokerto. Direktorat Penerbitan dan Publikasi Ilmiah Universitas Surabaya.
Dina, Siti Laiyina (2020) Pengaruh Manfaat Media Sosial terhadap Keputusan Pembelian Terkait Layanan Menginap di Hotel Berbintang yang Berada di Indonesia. [Undergraduate thesis]
Djayapranata, Grace Felicia (2020) Kepuasan Konsumen Tidak Selalu Linear dengan Loyalitas Konsumen: Analisis pada Restaurant Cepat Saji di Indonesia. Inobis: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 3 (4). pp. 569-579. ISSN Online 2614-0462
Djayapranata, Grace Felicia (2020) Kepuasan Konsumen Tidak Selalu Linear dengan Loyalitas Konsumen: Analisis pada Restoran Cepat Saji di Indonesia. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 3 (4). pp. 569-579. ISSN 2614-0462
Efendi, Faizal (2020) Implementasi Metode Economic Order Quantity pada Sediaan Keramik di CV. Bintang Putra Jaya Lamongan. [Undergraduate thesis]
Eka S., Winnona Fitria (2020) Pengaruh Kualitas Layanan Logistik terhadap Kepuasan dan Kesetiaan Pelanggan pada Indomaret di Indonesia. [Undergraduate thesis]
Elizabeth, Jessica and Murhadi, Werner Ria and Sutejo, Bertha Silvia (2020) Investor Behavioral Bias Based on Demographic Characteristics. In: 17th International Symposium on Management (INSYMA 2020), February 19 - 21, 2020, Ba Ria Vung Tau University.
Ernawati, Endang and Herlambang, Arif (2020) The Effect of Illiquidity on Stock Return on the Indonesia Stock Exchange. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Fananiar, Arindya and Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2020) The Effect of AIRQUAL on Customer Satisfaction and Word of Mouth at Garuda Indonesia Airline. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Febrianto, Nico (2020) Aktivitas Pergudangan pada PT Puri Wira Mahkota Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Ferdian, Jeffry Andreanto (2020) Pengaruh Generativity, Experience Expectation dan Motivation terhadap Visit Intention pada Museum Mojopahit Mojokerto. [Undergraduate thesis]
Geovanny, Yolanda Laurencia (2020) Pengaruh Service Quality dan Customer Satisfaction terhadap Behavioral Intention pada J.Co Donus Coffee di Surabaya. [Undergraduate thesis]
Gosal, J and Andajani, Erna and Rahayu, Siti (2020) Pengaruh e-WOM terhadap travel intention, travel decision, city image dan attitude berkunjung di kota wisata (The Effect of e-WOM on Travel Intention, Travel Decision, City Image, and Attitude to Visit a Tourism City). In: The 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Gunawan, Hansen (2020) Pengaruh Perceived Food Quality, Price Fairness, Perceived Value, Customers Satisfaction terhadap Revisit Intention dan Wom Intention pada Greenly Surabaya. [Undergraduate thesis]
Gunawan, Adianto (2020) Pengaruh Green Overall Image, Green Trust, dan Green Satisfaction terhadap Green Loyalty di Hotel Singgasana Surabaya. [Undergraduate thesis]
Hadi, Cynthia Yolanda (2020) Studi Deskriptif tentang Kepuasan Kerja Karyawan SLB Happy Angela Center Surabaya. [Undergraduate thesis]
Hadinata, Gerry Alvian (2020) Strategi Online and Social Media Marketing pada PT Liek Motor Walikota Mustajab. Working Paper. Fakultas Bisnis dan Ekonomika.
Halim, Jonathan Putra (2020) Pengaruh Social Ewom terhadap Brand Attitude dan Purchase Intention Produk Kamera Nikon pada Youtube di Surabaya. [Undergraduate thesis]
Handjaja, Yoseph Natan and Sutejo, Bertha Silvia and Marciano, Deddy (2020) Factors that Affect the Debt Ratio of Internationalized Nonfinancial Firms. In: 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Hardianto, Gilang (2020) Faktor-Faktor yang Mempengaruhi Perilaku Mahasiswa Menggunakan Digilib Ubaya dengan Technology Acceptance Model. [Undergraduate thesis]
Harijanto, Dimas Surya (2020) Pengaruh Atribut-Atribut pada Coffeeshop dan Satisfaction terhadap Loyalty Excelso Cafe di Surabaya. [Undergraduate thesis]
Hartanto, Andre (2020) Aktivitas Pergudangan di PG Kedawoeng Pasuruan : Laporan Kerja Lapangan. [Undergraduate thesis]
Universitas Surabaya (2020) Potensi Alam Desa Selotapak: Ciptaan Karya Audio Visual. EC00202046815.
Herlambang, Arif and Murhadi, Werner Ria and Andriani, Tania (2020) Factors Affecting the Financial Performance of Companies Based on Agency Theory. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Universitas surabaya (2020) Bisnis Usaha “Speak Bag”: Tas Reusable Yang Edukatif. EC00202046814.
Hermanto, Julian Ferry and Mahadwartha, Putu Anom (2020) Analisis Intraday Saham Winner Dan Loser Di Bursa Efek Indonesia. Keluwih: Jurnal Sosial dan Humaniora, 1 (1). pp. 11-20. ISSN 2722-1741
Hermawan, Reynaldi Dimas (2020) Pengaruh Food Quality, Service Quality, Ambience dan Price terhadap Customer Satisfaction di Restoran Domicile Surabaya. [Undergraduate thesis]
Ismayanti, Noviana (2020) Pengaruh Brand Credibility terhadap Purchase Intention pada Maskapai Penerbangan Citilink di Surabaya. [Undergraduate thesis]
Ismiyanti, Fitri and Mahadwartha, Putu Anom (2020) Analysis of People’s Business Credit Distribution for MSMEs Based on Non-Performing Loans, the Number of Debtors, and MSME’s Revenue Growth. International Journal of Innovation, Creativity and Change, 14 (12). pp. 280-294. ISSN 2201-1323
Ismiyanti, Fitri and Mahadwartha, Putu Anom (2020) Investment experience to expected return: Consequences of risk behavior. In: Proceedings Of 3rd Global Conference On Business Management And Entrepreneurship (GC-BME 3), 8 August 2018, Bandung.
Ismiyanti, Fitri and Mahadwartha, Putu Anom (2020) Investor Experience and Expectation towards Decision-Making Process. International Journal of Innovation, Creativity and Change, 12 (8). pp. 110-130. ISSN 2201-1315
Izharuddin, Muhammad and Hadi, Faizal Susilo (2020) Investigating Employee Satisfaction and Corporate Performance: Mining From Employer Branding. JBMP: Jurnal Bisnis, Manajemen dan Perbankan, 10 (1). pp. 113-124. ISSN 2338-4409; E-ISSN 2528-4649
Jayanti, Novita Dwi (2020) Penerapan Supplier Selection Divisi Purchasing di Hotel Java Paragon Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Jean, Francisca Lithany (2020) Penerapan Service Excellent pada Divisi Front Office di Hotel Java Paragon Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Joanly, Rosaline Benefiola (2020) Pengaruh Customer-Perceived Product Assortment dan Order Fulfillment terhadap Shopping Efficiency Konsumen Shopee Indonesia. [Undergraduate thesis]
Jonathan, Martin (2020) Perancangan Ulang Tata Letak pada Ud. Kawan Tani dengan Menggunakan Metode Arc. [Undergraduate thesis]
Kalijaga, Bagus (2020) Pengaruh Attitude Toward Behavior, Subjective Norm, dan Perceived Behavioural Control terhadap Entrepreneurial Intention pada Mahasiswa Universitas Surabaya. [Undergraduate thesis]
Kulachai, Waiphot and Prasetyo Tedjakusuma, Adi (2020) A Study of How Political Behaviors Influence Organizational Effectiveness. In: Proceedings of the 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Kusumawardhany, Prita Ayu and Dwiarta, I Made Bagus (2020) Entrepreneurial Intention among Millennial Generation: Personal Attitude, Educational Support and Social Media. In: Proceedings of the 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Laksono, Bagus Gede (2020) Pengaruh Faktor-Faktor Logistics Service Quality terhadap Customer Satisfaction pada Perusahaan E-Commerce Tokopedia. [Undergraduate thesis]
Liesmana, Dianara (2020) Pengaruh Advertising, dan Brand Preference terhadap Customer Loyalty Bank BCA Sepanjang Sidoarjo. [Undergraduate thesis]
Limantara, Cintya Yuliana and Murhadi, Werner Ria and Wijaya, Liliana Inggrit (2020) The Effect Of Good Corporate Governance Towards Idiosyncratic Risk. Journal of Management and Business, 19 (2). pp. 1-13. ISSN 1412-3789; e-ISSN: 2477-1783
Lukas, Aprilia Setiadi (2020) Pengaruh Faktor Fundamental dan Makro Ekonomi terhadap Return Saham Perusahaan yang Terdaftar pada Indeks Kompas 100 Periode Januari 2015 - Desember 2018. [Undergraduate thesis]
Marselina, Selly (2020) Pengaruh E-Service Quality dan Customer Satisfaction terhadap Customer Loyalty pada E-Commerce Shopee di Surabaya. [Undergraduate thesis]
Masruchah, Faikotul (2020) Pengaruh E-Wom terhadap Destination Trust dan Travel Intention pada Destinasi Wisata Pulau Lombok. [Undergraduate thesis]
Megawati, Veny and Hananto, Hari and Benarkah, Njoto and Juniati, Ninik and Dewi, Hayuning Purnama (2020) Desa Bejijong. Direktorat Penerbitan dan Publikasi Ilmiah Universitas Surabaya, Surabaya.
Megawati, Veny and Hananto, Hari and Benarkah, Njoto and Juniati, Ninik (2020) The Role of Technology in Developing Local Wisdom Based Tourist Destination in Bejijong Village. In: Proceedings of the 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Megawati, Veny and Hananto, Hari and Benarkah, Njoto and Juniati, Ninik (2020) Peningkatan dan Penguatan Produk Kreatif Melalui Program PPDM di Desa Bejijong Kecamatan Trowulan Kabupaten Mojokerto. In: SEMADIF 2020, Program Pengabdian Masyarakat, Menyalakan Nalar Bangsa, 3 September 2020, Sidoarjo.
Mettana, Jessica (2020) Good Corporate Governance,Leverage dan Firm Size Terhadap Financial Distress Pada Sektor Perdagangan, Jasa dan Investasi. [Undergraduate thesis]
Mudloffar, Mochammad Alfianto (2020) Pengaruh Electronic Word of Mouth terhadap Purchase Intention Melalui Value Co-Creation pada Social Networking Site untuk Smartphone Samsung di Surabaya. [Undergraduate thesis]
Mutiara, Freddy (2020) Dana Abadi, Solusi PT Hadapi Pandemi. Jawa Pos.
Mutiara, Freddy and Priyonggo, Ambang (2020) Analysis of Sustainability Business Media from Hyperlocal and Entrepreneurial Journalism Perspectives: a Case Study of DI'S Way Daily. Journal of Entrepreneurship & Business, 1 (2). pp. 102-113. ISSN 2721-706X
Nadhilah, Shanti Krisnawati (2020) Pengaruh Satisfaction, Image, dan Behavioral Intention terhadap Word Of Mouth pada Folk Music Festival. [Undergraduate thesis]
Ndarie, Sakti Mulan (2020) Pengaruh Tata Kelola Perusahaan terhadap Kinerja Perusahaan Sektor Manufaktur yang Terdaftar di BEI Periode 2014-2018. [Undergraduate thesis]
Njotosutikto, Christine Adi and Mahadwartha, Putu Anom (2020) Testing Of Performance: International Versus Domestic Portfolio. Journal of Entrepreneurship & Business (JEB), 1 (2). pp. 84-101. ISSN 2721-706X
Nugra, Bagas Cahya (2020) Studi Deskriptif Fleksibilitas Distribusi pada Part Accessories And Genuine Oil PT Astra International - Daihatsu Sales Operation Cabang DKI Jakarta. [Undergraduate thesis]
Nugroho, Inad Wasa and Rahayu, Siti and Andajani, Erna (2020) Pengaruh Experiental Value Dan Place Food Image Terhadap Behavioral Intention Wisata Kuliner Bandung. Ekonomi dan Bisnis: Berkala Publikasi Gagasan Konseptual, Hasil Penelitian, Kajian, dan Terapan Teori, 24 (2). pp. 45-52. ISSN 1410-9204; E-ISSN 2655-8858
Nursela, Tri Ana Gita (2020) Pengaruh Board Structure dan Ownership Structure terhadap Kinerja Perusahaan Sektor Non Keuangan yang Terdaftar di Bursa Efek Indonesia Periode 2015-2019. [Undergraduate thesis]
Oentoro, Stefanus (2020) Analisis Personal Selling Xavier Marks Basuki Rahmat di Surabaya : Laporan Kerja Lapangan. [Undergraduate thesis]
Oktavia, Inggrid and Efferin, Sujoko and Darmasetiawan, Noviaty Kresna (2020) Leadership and Innovation in Family Business. Keluwih: Jurnal Sosial dan Humaniora, 1 (1). pp. 1-10. ISSN 2722-1741
Ong, Suci Jeniefer (2020) Faktor-Faktor yang Mempengaruhi Behavioural Intention pada Pengguna Mobile Payment Ovo di Surabaya. [Undergraduate thesis]
Pangestu, Virli (2020) Analisis Tipe-Tipe Pelanggan dan Strategi Penanganannya pada Department Food and Beverage Service (Banquet) Hotel Santika Premiere Gubeng Surabaya. [Undergraduate thesis]
Pangestu, Virli (2020) Analisis Tipe-Tipe Pelanggan dan Strategi Penanganannya pada Department Food and Beverage Service (Banquet) Hotel Santika Premiere Gubeng Surabaya : Laporan Kerja Lapangan. [Undergraduate thesis]
Paramita, Poppy (2020) Standard Operating Procedure Pada Department Food and Beverage Service Hotel Swiss-Belinn Manyar Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Permata, Paskalia Vica Putri (2020) Managing Sustainability at Logistics Service Provider Through Service Quality : Companys Perspective. [Undergraduate thesis]
Permatasari, Karina (2020) Faktor-Faktor yang Mempengaruhi Minat Beli Produk Makanan Halal di Indonesia. [Undergraduate thesis]
Polii, Edwintha Arrum Primandany (2020) Faktor-Faktor yang Mempengaruhi Brand Loyalty Fast Fashion Merek Zara Berdasarkan Pendekatan Consumer-Based Brand Equity pada Konsumen di Surabaya. [Undergraduate thesis]
Prameswari, Alita and Rahardja, Christina and Anandya, Dudi (2020) The Effect Of Tourists’ Motivations On Cognitive, Affective And Unique Image Of Bali. Journal of Management and Business, 19 (2). pp. 1-14. ISSN 1412-3789. e-ISSN: 2477-1783
Prasetya, Kevin Oktavian Didik (2020) Pengaruh Sports Service Quality terhadap Emotional Experience dan User Satisfaction pada Atlas Sport Club Surabaya. [Undergraduate thesis]
Prasetyo Tedjakusuma, Adi and Delananda, Auliya and Andajani, Erna (2020) Pengaruh Logistics Service Quality Terhadap Customer Satisfaction dan Customer Loyalty Pada Industri Ritel di Indonesia. KELUWIH: Jurnal Sosial dan Humaniora, 1 (1). pp. 21-29. ISSN 2722-1741
Pratama, Reza Akbar (2020) Pengaruh Self-congruence, Social Norms, Information Quality, Interactivity Terhadap Brand Loyalty di Social Commerce Instagram Produk Merek Adidas di Surabaya. [Undergraduate thesis]
Priscaegiyanti, Ariel Ezra (2020) Pengaruh Logistics Service Quality terhadap Customer Satisfaction pada Aplikasi Belanja Online Shopee. [Undergraduate thesis]
Purnama, Rizky Ardi and Andajani, Erna (2020) Pengaruh Servicescape Terhadap Customer Loyalty Restoran Limited Service Di McDonald’s Surabaya. Ekonomi dan Bisnis, 6 (2). pp. 157-176. ISSN -P2356-0282; E-ISSN 2684-7582
Purnomo, Glori Sarah (2020) Pengaruh Perceived Control, Service Convenience, Customer Service terhadap Swift Guanxi dan Repurchase Intention pada Pengguna Shopee di Surabaya. [Undergraduate thesis]
Purwanto, Nurfathan Hasbiy (2020) Faktor-Faktor yang Mempengaruhi Perilaku Word of Mouth Intention Pelanggan pada Tempat Makan Masakan Khas Jawa di Surabaya. [Undergraduate thesis]
Putera, Anthony (2020) Pengaruh Guan Xi terhadap Operational Performance yang Dinediasi oleh Supply Chain Integration pada Perusahaan Manufaktur di Jawa Timur. [Undergraduate thesis]
Rahardja, Christina and Anandya, Dudi (2020) The Effect Of Tourists’ Motivations On Cognitive, Affective And Unique Image Of Bali. Journal of Management and Business, 19. pp. 1-14. ISSN 1412-3789; e-ISSN 2477-1783
Rahardja, Christina and Syaifullah A., Annas (2020) The Effect of Social Network Marketing, Attitudes Toward Social Network Marketing and Consumer Engagement on Consumer Purchase Intention on Batik. In: 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Universitas Surabaya (2020) Manajemen Desa Wisata. EC00202050485.
Ramadhan, Febrianto and Secapramana, Laurentia Verina Halim (2020) Analysis The Effect of Marketing Mix on Consumer Decisions in Buying Paint Products. In: 2nd the International Conference on Business and Banking Innovations(ICOBBI)2020, 14-15 Agustus 2020, Media Zoom (Magister Manajemen STIE Perbanas Surabaya).
Richelling, Calvin (2020) Pengaruh University Identification dan University Commitment terhadap Extra-Role Behaviour pada Mahasiswa Universitas Surabaya. [Undergraduate thesis]
Roswita, Anisa (2020) Peran Internasionalisasi dan Kepemilikan Institusional pada Kinerja Perusahaan Sektor Manufaktur yang Terdaftar di Bursa Efek Indonesia Periode 2016-2018. [Undergraduate thesis]
Salsabila, Syifa Annisa (2020) Pengaruh Past Consumption, Attitude, Environmental Concern dan Personal Norms terhadap Buying Intention Makanan Organik di Surabaya. [Undergraduate thesis]
Sampouw, Natasya Gabriella Regina (2020) Pengaruh Ergonomi Terhadap Kinerja Logistik di Perusahaan Manufaktur Surabaya. Masters thesis, University of Surabaya.
Santoso, Indah Cahyani and Andajani, Erna and Megawati, Veny (2020) Analisis Faktor–Faktor Yang Memengaruhi Wisatawan Melakukan Medical Tourism Di Malaysia. Bisma: Jurnal Bisnis dan Manajemen, 14 (2). pp. 92-100. ISSN 1978-3108
Saputra, Junaedi Kurniawan (2020) Laporan Kerja Lapangan Pada PT Eagle Capital: Analisis Pada Industri Transportasi Angkutan Darat dengan Jenis Shuttle. Working Paper. Fakultas Bisnis dan Ekonomika.
Sari, Lintang Machdalina (2020) Pengaruh Electronic Word Of Mouth, Attitude Towards City, dan City Image Terhadap Intention To Visit Wisatawan yang Berkunjung ke Semarank. [Undergraduate thesis]
Sasmita, Andy (2020) Rancangan Sistem Informasi Manajemen Sediaan pada Toko Podo Makmur di Surabaya. [Undergraduate thesis]
Savitri, Atika Farah (2020) Personal Selling pada Satu Atap Coworkshare Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Sekeon, Anata Dogras (2020) Pengaruh Trust terhadap Customer Loyalty Melalui Commitment dan Customer Intimacy pada Nasabah Bank Panin Syariah. [Undergraduate thesis]
Sentoso, Diah Harjaningtyas (2020) Pengaruh Service Quality, Destination Image, Consumer Experience dan Destination Satisfaction terhadap Destination Loyalty Jamaah Umroh Indonesia di Madinah dan Mekah. [Undergraduate thesis]
Setianto, Yolanda Ofelia (2020) Siklus Pembelian Barang pada Divisi Pembelian di Pt. Harapan Sejahtera Karya Utama. [Undergraduate thesis]
Setyawan, Andhy and Rahardja, Christina (2020) Does Religious Orientation Matter? Reassessing the Role of Brand Credibility and Customer Loyalty on the Controversial Brand in Emerging Market. In: Proceedings of the 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Setyawan, Michael Jerrico Ongko (2020) Penerapan Pengendalian Sediaan dengan Metode EOQ pada CV XYZ di Mojokerto. [Undergraduate thesis]
Silalahi, Marwin Antonius Rejeki (2020) Analisis Faktor-Faktor Yang Mempengaruhi Return on Assets Pada Perusahaan Plastik dan Kemasan. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 4 (1). pp. 1-10. ISSN 2614-0462
Simangunsong, Tuani Lidiawati and Andajani, Erna and Soesanti, Arum and Rini, Wafia Silvi Dhesinta (2020) Pemberdayaan Masyarakat Dalam Pencegahan Penyebaran Virus Covid 19 Di Desa Duyung, Mojokerto. In: Konferensi Nasional Pengabdian kepada Masyarakat dan Corporate Social Responsibilty (PKM-CSR), 15 Oktober 2020, Daring.
Sochmarisanda, Shalsa (2020) Analisis Komunikasi antara Front Office Department dan Housekeeping Department di Zoom Hotel Jemursari Surabaya. [Undergraduate thesis]
Soesanto, Diant Ardianto (2020) Pengaruh Brand Communication, Brand Image, Brand Trust terhadap Brand Loyalty Nutrisari di Surabaya. [Undergraduate thesis]
Soesanto, Diant Ardianto (2020) Pengaruh Brand Communication, Brand Image, Brand Trust terhadap Brand Loyalty Nutrisari di Surabaya. [Undergraduate thesis]
Sugilantoko, Ilham Ageng (2020) Pengaruh Post Purchase Experience terhadap Customer Satisfaction Shopee di Surabaya. [Undergraduate thesis]
Suryanti, Nanda (2020) Pengaruh Perceived Web Quality Perceived Benefit E-Wom dan Trust terhadap Online Shopping Attitudes pada Pengguna Shopee di Surabaya. [Undergraduate thesis]
Susilo, Agus (2020) Strategi dan Inovasi Digitalisasi Koperasi Simpan Pinjam Untuk Menunjang Kinerja dan Pertumbuhan Pendanaan Koperasi Dalam Menyongsong Era Industri 4.0 (Studi Pada Koperasi-Koperasi di Sidoarjo Jawa Timur)” Pada Era New Normal. In: doctoral kollokium, 30 Oktober 2020, Universitas Brawijaya Malang. (Submitted)
Sutanto, Leonardo (2020) Pengaruh Perceived Risk, Perceived Usefulness, dan Positive Emotion terhadap Acceptance Intention pada Layanan Mobile Payment Gopay. [Undergraduate thesis]
Sutejo, Bertha Silvia and Utami, Mudji (2020) Abnormal Return Testing Before and After the Earning Announcement. In: 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Suwandi, Patrick Febrianto (2020) Aktivitas Distribusi pada PT Subur Jaya Sakti Makmur. Working Paper. Fakultas Bisnis dan Ekonomika.
Tanamal, Paulus Ricky Manek (2020) Aktivitas Inventory pada Gudang Distributor Unilever : CV. NAM Atambua. [Undergraduate thesis]
Tandelilin, Elsye and Rani, Karina Citra and Jayani, Nikmatul Ikhrom Eka and Darmasetiawan, Noviaty Kresna (2020) Collaborative Entrepreneurship and Group Commitment as a Strategy for Survival in the Pandemic Covid 19: A Case Study of SMEs in Bogo Village - Bojonegoro Regency- East Java. In: the International Joint Conference on Arts and Humanities 2020, October 3-4, 2020, Surabaya.
Tayibnapis, Ahmad Zafrullah and Sundari, Hj. Made Siti (2020) Boosting Indonesia’s Tourism Sector to be Competitive. International Journal of Management & Business Studies, 10 (1). pp. 9-14. ISSN 2230-9519 (Online) | ISSN : 2231-2463 (Print)
Tayibnapis, Ahmad Zafrullah (2020) Modernity in Hedonic Life Youth Women (Structure of Socialite Groups Among College Students in Jakarta). International Journal of Multicultural and Multireligious Understanding, 7 (2). pp. 761-769. ISSN 2364-5369
Tedjakusuma, Adi Prasetyo and Yahya, Bernardo Nugroho (2020) A Study into Opportunities and Challenges of Blockchain Adoption for Sustainable Nonfinancial Sector Micro, Small, Medium Enterprises—Case Studies in Indonesia. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Timotius, Daniel Adhitama (2020) Analisis Pengaruh Aktivitas Promosi Perusahaan, Manajemen Antrean dan Penyempurnaan Suasana Menunggu pada Persepsi Pelanggan terhadap Waktu Tunggu di HM Indonesia. [Undergraduate thesis]
Timotius, Daniel Adhitama (2020) Analisis Pengaruh Aktivitas Promosi Perusahaan, Manajemen Antrean dan Penyempurnaan Suasana Menunggu pada Persepsi Pelanggan terhadap Waktu Tunggu di HM Indonesia. [Undergraduate thesis]
Tjundawan, Christine Aldora (2020) Pengaruh Strategi Orientasi, Kemampuan Supply Chain, Kemampuan Inovasi terhadap Kinerja Perusahaan Ritel Furniture di Surabaya dengan Keunggulan Bersaing sebagai Mediasi. [Undergraduate thesis]
Trisnawati, Juliani Dyah (2020) Effect of Use of Mobile Banking on the Student’s Satisfaction and Loyalty. In: Proceedings of the 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University.
Trisnawati, Juliani Dyah and Usman, Indrianawati and Ratmawati, Dwi (2020) Human resource orchestration in partnership companies: a multiple case study. Systematic Reviews in Pharmacy (Sys Rev Pharm.), 11 (5). pp. 814-822. ISSN 0975-8453, E-ISSN: 0976-2779
Vitriya, Rezza and Marciano, Deddy (2020) Multinationality, Capital Structure, and Cost of Capital of Non-Financial Firm Listed on Indonesia Stock Exchange. Multinationality, Capital Structure, and Cost of Capital of Non-Financial Firm Listed on Indonesia Stock Exchange, 3 (2). pp. 146-156. ISSN (online) : 2615 - 8590; ISSN (print) : 2615 - 6385
Wangsanegara, Christina Apsari (2020) Analisis Faktor-Faktor yang Mempengaruhi Behavioural Intention dan Use Behaviour dalam Menggunakan OVO di Surabaya. [Undergraduate thesis]
Wardani, Prayoti Restu (2020) Pengaruh Education and Training, Career Development, dan Job Satisfaction terhadap Employee Performance pada Kantor Balai Besar Pengawas Obat dan Makanan Surabaya. [Undergraduate thesis]
Welliangan, Ferdinand (2020) Rancangan 5S pada Kantor CV. Marketindo Gorontalo. [Undergraduate thesis]
Widiadvito, Tri Febrion and Parung, Joniarto (2020) Model of Multi Product Classification with Regular Demand on Inventory System in a Raw Material Supply Company. Majalah Ilmiah Bijak, 17 (2). pp. 17-178. ISSN 11-0830 (Media Cetak); 2621-749X (Media Online)
Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2020) Influence of Airqual on Customer Satisfaction and Word of Mouth on Garuda Indonesia Airlines. 17th International Symposium on Management (INSYMA 2020), 115. ISSN 2352-5428
Widjaja, M.E. Lanny Kusuma (2020) Business Model Innovation in the Digital Network Era and Its Impact on Human Resource Empowerment. In: 17 th International Symposium on Management (INSYMA 2020), 19-21 February 2020, Vung Tau City, Vietnam..
Widjaja, M.E. Lanny Kusuma (2020) Producing Millennial Generation Leaders in Addressing Change and Meeting the Challenges of the Industrial Revolution 4.0. In: 17 th International Symposium on Management (INSYMA 2020), 19-21 February 2020, Vung Tau City, Vietnam..
Universitas Surabaya (2020) Corporate Social Responsibilities. EC00202046820.
Wijaya, Liliana Inggrit (2020) Peranan Dividend Catering Theory Dan Dividend Signaling Theory Di Pasar Modal Indonesia. Doctoral thesis, Universitas Airlangga.
Universitas Surabaya (2020) Understanding Business Ethics. EC00202046821.
Universitas Surabaya (2020) Inovasi Book N Park: Karya Rekaman Video. EC00202057750.
Universitas Surabaya (2020) Healthy Watch: Karya Rekaman Video. EC00202057746.
Universitas Surabaya (2020) Healthy Watch: Karya Tulis Lainnya. EC00202057745.
Universitas Surabaya (2020) Inovasi Bisnis SKB Entertainment: Karya Rekaman Video. EC00202060373.
Universitas Surabaya (2020) Foodcourt.sub: Karya Rekaman Video. EC00202069263.
Wijaya, Liliana Inggrit and Welson, Welson and Murhadi, Werner Ria (2020) Ownership Structure, Good Corporate Governance, and Firm Performance in the Indonesian Capital Market. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Wijaya, Riesanti Edie and Andajani, Erna (2020) Memo as Wish Fulfillment for Me and Our Savior: A Case Study on SOEs in Indonesia. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Wijaya, Edwin (2020) Penerapan Standard Operating Procedure pada Bagian Concierge di Hotel Shangri-La Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Wijaya, Octavianus Adi and Andajani, Erna and Rahayu, Siti (2020) Menguji determinan individual intention to use pada aplikasi Traveloka. Journal of Business and Banking, 10 (1). pp. 71-89. ISSN 2088-7841
Wildan, Wahbillah (2020) Aktivitas Kualitas Layanan pada Agen Perjalanan All Tour and Travel. Working Paper. UNKNOWN.
Wirayuda, Yogi (2020) Pengaruh Perceived Usefulness dan Perceived Risk terhadap Behavioural Intention M-Payment Go-Pay di Surabaya. [Undergraduate thesis]
Wisan, Emil Dwijaya (2020) Laporan Kerja Lapangan Marketing Mix pada PT Hore Property di Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Wuryanto, Leo Risqi (2020) Laporan Kerja Lapangan Distribusi Pupuk Urea Bersubsidi PT Pupuk Kaltim Wilayah Jawa Timur. Working Paper. Fakultas Bisnis dan Ekonomika.
Yanti, Vivi (2020) Pengaruh Service Quality, Satisfaction, Trust, Commitment terhadap Loyalitas Pasien Bpjs di Rumah Sakit Airlangga Surabaya. [Undergraduate thesis]
Yohanes, Henry (2020) Penerapan Prinsip Purchasing dalam Pengadaan Barang pada G Suites Hotel di Surabaya. Working Paper. Fakultas Bisnis dan Ekonomika.
Yusfriska, Rida (2020) Pengaruh Airline Quality terhadap Customer Satisfaction Maskapai Penerbangan Citilink di Bandara Juanda Surabaya. [Undergraduate thesis]
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