Sugianto, Charles and Hartono, Markus and Sari, Yenny (2024) Integrating SEM, Markov Chain, and TRIZ in Customer Loyalty Management and Enhancement (A Case Study in the Bina Mitra Sejahtera Cooperative Probolinggo, East Java). In: Proceedings of the International Symposium on Management (Volume 21, 2024), 15-16 May 2024, Universitas Surabaya.
Sari, Yenny and Santoso, Amelia and Pangestu, Nadia Angelina Putri (2023) The Adoption of the Response Surface Methodology within the DMAIC Process to Achieve Optimal Solutions in Reducing Product Defect. In: Proceedings of the 4th International Conference on Informatics, Technology and Engineering 2023 (InCITE 2023), 14-15 September 2023, Yogyakarta.
Sugiarti, Yenny and Sari, Yenny and Hadiyat, Mochammad Arbi and Andre, Andre (2023) Akselerasi Daya Saing Usaha Kecil Dan Menengah (UKM) Sambal Di Surabaya Melalui Program Pendampingan Yang Holistik. Kumawula : Jurnal Pengabdian Kepada Masyarakat, 6 (1). pp. 60-70. ISSN 2620-844X (online); 2809-8498 (cetak)
Sari, Yenny and Prasetyo, Vincentius Riandaru and Liyansah, Kevin (2022) Designing a Recommender System based on the Application of Decision Tree Algorithm in Data Mining with KNIME (For Recommending the Topic of Undergraduate’s Thesis). In: AIP Conference Proceedings 2470, 3rd BIANNUAL INTERNATIONAL CONFERENCE ON INFORMATICS, TECHNOLOGY, AND ENGINEERING 2021 (InCITE 2021): Leveraging Smart Engineering, 25–26 August 2021, Surabaya, Indonesia (Online).
Sari, Yenny and Wahyudi, Rahman Dwi and Anugrawan, Muhammad Obby (2022) Upaya Peningkatan Kualitas Layanan Logistik Distributor Compressed Natural Gas (CNG) Melalui Integrasi Service Quality, Kano, House of Quality (Perspektif Konsumen) dengan Competitive Profile dan Grand Strategy Matrix (Perspektif Manajemen Strategis). JIE (Journal of Industrial Engineering), 7 (1). pp. 1-14. ISSN 2527-4139 (online); 2503-3670 (print)
Sari, Yenny and Hidayatno, Akhmad and Suzianti, Amalia and Hartono, Markus and Susanto, Harman (2021) A Corporate Sustainability Maturity Model for Readiness Assessment: A Three-step Development Strategy. International Journal of Productivity and Performance Management, 70 (5). pp. 1162-1186. ISSN 1741-0401
Universitas Surabaya (2020) Proses Produksi Standar Keamanan Pangan HACCP Dede Satoe. EC00202053231.
Sugiarti, Yenny and Sari, Yenny and Hadiyat, Mochammad Arbi (2020) Peranan E-Commerce Untuk Meningkatkan Daya Saing Usaha Mikro Kecil Dan Menengah (UMKM) Sambal Di Jawa Timur. Kumawula: Jurnal Pengabdian Kepada Masyarakat, 3 (2). pp. 298-309. ISSN 2620-844X
Universitas Surabaya (2020) Pengembangan Instrumen Penilaian Kesiapan Organisasi Dalam Menerapkan Prinsip Keberlanjutan Melalui Corporate Sustainability Maturity Model. EC00202015078.
Sari, Yenny and Rosiawan, Muhammad and Hadiyat, Mochammad Arbi (2020) The design and implementation of a performance measurement system to pursue school excellence: the integration of Indonesian National Accreditation Standard into Baldrige Education Criteria. Proceeding of 12th International Seminar on Industrial Engineering and Management (12th ISIEM), 12. QM33-QM40. ISSN 1978-774X
Argacia, Josephine and Sugiarti , Yenny and Sari, Yenny and Hadiyat, Mochammad Arbi (2020) Implementasi Zahir Accounting untuk UKM Manufaktur (Studi Kasus Sambal Dede Satoe). Project Report. Direktorat Penerbitan & Publikasi Ilmiah Universitas Surabaya, Surabaya.
Susilaningsih, Susilaningsih and Sugiarti, Yenny and Sari, Yenny and Hadiyat, Mochammad Arbi and S., Felix Tanjiro (2020) Kiat Sukses UKM Menuju Ekspor. Project Report. Direktorat Penerbitan & Publikasi Ilmiah Universitas Surabaya, Surabaya.
Universitas Surabaya (2019) Ribrium (Alat Peraga Fisika Untuk Siswa SMA). EC00201952817.
Wahyudi, Rahman Dwi and Sari, Yenny and Wibisono, Eric and Rafael, Feldy and Tanujaya, Angelin Fransiska (2019) Risk-based sustainability balanced scorecard to prioritize integrated improvement and to consider high level structure. Proceedings Book Enhancing Engineering Innovation Towards A Greener Future: InCITE 2019 International Conference on Informatics, Technology, and Engineering 22-23 August 2019. B63-B68. ISSN 2686-5955
Sari, Yenny and Wibisono, Eric and Pangkiey, Ivana (2019) An empirical study of how the deployment of lean sigma can reduce its enemies: waste, overburden and defect. Proceeding of International Conference on Informatics, Technology and Engineering, 2019. B-14-B-19.
Universitas Surabaya (2019) Kazzle Atom (Alat Peraga Mata Pelajaran Kimia Untuk Siswa SMA Kelas X). EC00201952813.
Oktova, Dandy Tito and Ario W, Danis Herlambang and Lesmana, Joshua Fernando and Fatrin, Maria Odilia Reza and Yunitri, Ni Luh Anggita and Prayogo, Dina Natalia and Gunawan, Gunawan and Hadiyat, Mochammad Arbi and Sari, Yenny (2019) Kazzle Atom (Alat Peraga Mata Pelajaran Kimia Untuk Siswa SMA Kelas X). Technical Report. Fakultas Teknik Industri Universitas Surabaya, Surabaya.
Hadiyat, Mochammad Arbi and Wahyudi, Rahman Dwi and Sari, Yenny and Herowaty, Evy (2019) Quality and Reliability Engineering in Service Industry: A Proposed Alternative Improvement Framework. IOP Conference Series: Materials Science and Engineering, 528 (012076). pp. 1-8. ISSN 1757-899X
Muhammad, Herdhan Rizldin and Zakaria, Dimas Reza and Sandi, Asprilia Dwi Kurnia and Rahayu, Peni and Putri, Rizkyta Marissa and Sari, Yenny and Prayogo, Dina Natalia and Gunawan, Gunawan and Hidayat, M. Arbi (2019) Ribrium (Alat Peraga Fisika Untuk Siswa SMA). Technical Report. Fakultas Teknik Industri Universitas Surabaya, Surabaya.
Sari, Yenny and Hidayatno, Akhmad and Suzianti, Amalia and Hartono, Markus (2019) A systematic literature review for developing sustainability assessment tool: formulating the state of the art and future direction. IOP Conference Series: Materials Science and Engineering, 703 ((2019)). 012018-012018. ISSN 1757-899X
Hadiyat, Mochammad Arbi and Wahyudi, Rahman Dwi and Sari, Yenny and Herowati, Evy (2018) Quality and Reliability Engineering in Service Industry: A Proposed Alternative Improvement Framework. In: 11th International Seminar on Industrial Engineering & Management (11th ISIEM), 27-29 November 2018, Makasar, Sulawesi Selatan. (In Press)
Sugiarti , Yenny and Sari, Yenny and Hadiyat, Mochammad Arbi (2018) PROGRAM PENGEMBANGAN KAPASITAS BERKELANJUTAN BAGI UKM PRODUSEN SAMBAL DALAM KEMASAN MENUJU PRODUK ESKPOR. In: KONFERENSI NASIONAL PKM-CSR KE-4 TAHUN 2018 , 23-25 Oktober 2018, Mataram. (Submitted)
Universitas Surabaya (2018) The Traveller (Papan Permainan Untuk Keilmuan Teknik Industri). EC00201803491.
Sari, Yenny and Sugiarti, Yenny and Hadiyat, Arbi (2018) PROGRAM PENGEMBANGAN KAPASITAS BERKELANJUTAN BAGI UKM PRODUSEN SAMBAL DALAM KEMASAN MENUJU PRODUK ESKPOR. Prosiding PKM-CSR Konferensi Nasional Pengabdian kepada Masyarakat dan Corporate Social Responsibilty, 1. pp. 1491-1505. ISSN - E 2655-3570
Hadiyat, M. Arbi and Wahyudi, Rahman Dwi and Sari, Yenny (2017) Survival analysis for customer satisfaction: a case study. In: Proceedings Book International Conference on Informatics, Technology and Engineering (InCITE 2017):. LPPM Universitas Surabaya, Surabaya, A41-A46. ISBN 978‐602‐73416‐8‐5
Sari, Yenny and Wibisono, Eric and Wahyudi, Rahman Dwi and Lio, Yongky (2017) From ISO 9001:2008 to ISO 9001:2015: Significant changes and their impacts to aspiring organizations. IOP Conference Series: Materials Science and Engineering, 273 (012021). ISSN 1757-899X
Wahyudi, Rahman Dwi and Santoso, Amelia and Gunawan, Gunawan and Sari, Yenny and Kurniwati A., Lisa and Osvaldo, Rio and ., Elva and Limantoro, Aji and Wijaya, Timoty Andre (2017) SPACI. Technical Report. Teknik Industri, Universitas Surabaya.
Hadiyat, Mochammad Arbi and Wahyudi, Rahman Dwi and Sari, Yenny (2017) Survival Analysis for Customer Satisfaction : A Case Study. IOP Conference Series: Materials Science and Engineering.
Sari, Yenny and Sugiarti , Yenny and Wahyudi, Rahman Dwi and Falencia, Khanis Christine (2016) Desain dan Implementasi Sistem Manajemen Mutu ISO 9001:2008 dalam Mempersiapkan UMK Menghadapi MEA (Studi Kasus pada Tiga UMK Surabaya). In: Prosiding Konferensi Nasional PKM CSR Ke-2. Seri Ekonomi, 2 . LPPM Universitas Pelita Harapan , Tangerang, pp. 176-193. ISBN 978-602-97797-5-2
Sari, Yenny and Rosiawan, Muhammad (2016) Orkestrasi Kegiatan Tri Dharma Penguruan Tinggi Dalam Peningkatan Daya Saing Masyarakat. Jurnal Sinergitas PKM & CSR, 1 (1). pp. 52-63. ISSN E-ISSN: 2528-7184
Sari, Yenny and Hadiyat, Mochammad Arbi and Beatrice, Cindy (2015) Desain dan Implementasi Lean Quality Management System. Prosiding Seminar Sistem Produksi XI dan Seminar Nasional VI Manajemen Rekayasa Kualitas. B123-B136. ISSN 0854-431X dan ISSN 1907-0470
Sari, Yenny and Hadiyat, Mochammad Arbi and Loa, Jerry Loardi (2015) Pemodelan Sustainable Lifestyle terhadap Kesiapan Menghadapi ASEAN Economic Community dengan Structural Equation Modeling (Studi Kasus: Kota Surabaya). Prosiding Seminar Sistem Produksi XI dan Seminar Nasional VI Manajemen dan Rekayasa Kualitas. A-33. ISSN 0854-431X dan 1907-0470
Sari, Yenny (2015) The Selection of Classification Methods in Kano Model for Service Industry. In: Proceeding The 12th UBAYA International Annual Symposium on Management. University of Surabaya, Surabaya. ISBN 978-979-99365-9-2
Rosiawan, Muhammad and Sari, Yenny and Hadiyat, M. Arbi and Paskatya, Catharine Frida (2014) Pengembangan Model Pengukuran Kinerja Sekolah Unggul. In: Prosiding Seminar Nasional Teknik Industri UK Petra 2014. Universitas Kristen Petra, Surabaya. ISBN 978-602-71225-1-2
Hartono, Markus and Sari, Yenny and Oeij, Amanda Septina (2014) Skema Integrasi Model Kano, SERVQUAL, Kansei Engineering dan TRIZ dalam Upaya Peningkatan Kualitas Layanan. In: Prosiding Seminar Nasional Teknik Industri UK Petra 2014. Universitas Kristen Petra, Surabaya. ISBN 978-602-71225-1-2
Hartono, Markus and Sari, Yenny and Laelianus, Gabriela (2014) Incorporating customer emotional needs using Kansei Engineering and Kano model to support Customer Relationship Management: A case study in healthcare services. In: Joint International Conference : APCHI-ERGOFUTURE-PEI-IAIFI, 22-25 October 2014, Denpasar.
Sari, Yenny and Surjani, Rosita Meitha and Tang, Rita (2014) Studi Komparatif Kualitas Layanan Berdasarkan Persepsi Pelanggan Pada Club Arena Metropolis dan The Warehouse Gym Surabaya. Indonesia Journal of Industrial Engineering (INJIE), 04 (01). pp. 1-20. ISSN 2087-5118
Sari, Yenny and Surjani, Rosita Meitha and Tang, Rita (2013) Kajian Model Kualitas Layanan, Kepuasan Pelanggan, dan Loyalitas Pelanggan dengan Aplikasi Structural Equation Modeling serta Upaya Peningkatan Kualitas Layanan di Fitness Centre. Proceedings 7th National Industrial Engineering Conference 2013. ISSN 1412-3525
Sari, Yenny and Hartono, Markus and Budiyono, Sianny (2013) Integrating Kansei Engineering into Kano and SERVQUAL Model to Determine the Priorities of Service Improvement (Case Study: Café Agape at Ruteng, East Nusa Tenggara – Indonesia). Proceeding of Industrial Engineering and Service Science, 2013, 2. G9-1. ISSN 23387939
Sari, Yenny (2013) Aplikasi Metode TRIZ dalam Upaya Perbaikan Kualitas Layanan (Studi Kasus: Supermarket Bahan Bangunan Mitra 10 di Surabaya). Prosiding Seminar Nasional Terpadu Ilmu Teknik Industri (SATELIT) - 2013. ISSN 978-602-17634-0-7
Sari, Yenny and Hidayat, M. Arbi and ., Yunita (2013) Penerapan Lean Sigma Dalam Upaya Peningkatan Efisiensi Proses dan Kualitas Produk. Prosiding Seminar Nasional Terpadu Ilmu Teknik Industri (SATELIT) - 2013. ISSN 978-602-17634-0-7
Hapsari, Indri and Sari, Yenny and Rajimin, Lianny P. (2012) PERBAIKAN SISTEM PERSEDIAAN GUDANG MENGGUNAKAN ECONOMIC ORDER QUANTITY – PROBABILISTIC MODEL. In: Seminar Nasional Manajemen Teknologi XV, 4 Pebruari 2012, ITS, Surabaya.
Herawati, Linda and Sari, Yenny and ., Devina (2011) Perancangan Desain dan Features "The Camouflage Mobile Phone" untuk Anak-Anak Usia 6-12 Tahun. 6th National Industrial Engineering Conference. ISSN 1412-3525
Sari, Yenny and Rosiawan, Muhammad and Kurniawan, Ervina (2009) Aplikasi Metode Kano dan TRIZ untuk Peningkatan Kualitas Layanan (Studi Kasus: PT Angkasa Pura 1-Bandara Juanda Surabaya). Proceedings 5th. National Industrial Engineering Conference 2009. pp. 269-278. ISSN 1412-3525
Sari, Yenny and Rosiawan, Muhammad and Devi, Rien Sofia (2007) Pengukuran Efektivitas Program Surabaya Green & Clean dan Rancangan Perbaikan dengan Model Hoshin Kanri dalam Peningkatan Budaya Mutu Lingkungan (Studi Kasus: Kecamatan Tenggilis Mejoyo). In: Proceeding 4th National Industrial Engineering Conference 29-30 November 2007. Fakultas Teknik Industri Universitas Surabaya, Surabaya, pp. 60-74.
Rosiawan, Muhammad and Sari, Yenny (2006) BUILDING THE QUALITY CULTURE THROUGH THE DEPLOYMENT OF GUNG HO! LEADERSHIP. In: International Conference on Technology and Operations Management, 1-2 Desember 2006, SBMITB Bandung. (Unpublished)
Sari, Yenny (2000) Analisis Kepuasan Pelanggan Dari Segi Quality, Cost dan Delivery Di PT. Inti Duta Lestari Plastik. [Undergraduate thesis]