Andajani, Erna and Simangunsong, Tuani Lidiawati and Soesanti, Arum (2024) Green kampung in supporting sustainable city: Case study Kampung Kalidami, Surabaya. In: Proceedings Of The 4th International Conference On Green Civil And Environmental Engineering (GCEE 2023), 8–10 August 2023, Bali.
Tedjakusuma, Adi Prasetyo and Harly, Kevin Richard and Andajani, Erna (2024) Essential Drivers of Customer Satisfaction in using Shopee Apps: A Perspective of Logistic Service Dimensions. Journal of Business and Banking, 13 (02). pp. 193-211. ISSN 2088-7841; E-ISSN 2303-3460
Nie, Jocelyn and Andajani, Erna and Widjaja, Fitri Novika and Ardiansyahmiraja, Bobby (2023) Influence Of Generativity, Experience Expectation And Motivation On Visit Intention At Sepuluh Nopember Museum, Surabaya. Jurnal Pendidikan Ekonomi (JURKAMI), 8 (3). pp. 722-731. ISSN 2657-1528; e-ISSN 2541-0938
Andajani, Erna and Simangunsong, Tuani Lidiawati and Kusumawardhany, Prita Ayu (2023) Water saving potential at small enterprise: case study Mandhegani eco-print Surabaya. In: IOP Conference Series: Earth and Environmental Science, Volume 1268, 5th International Conference on Environment, Sustainability Issues and Community Development, 06/09/2023 - 06/09/2023, Online.
Tedjakusuma, Adi Prasetyo and Retha, Ni Komang Meyinta Dewi and Andajani, Erna (2023) The Effect of Destination Image and Perceived Value on Tourist Satisfaction and Tourist Loyalty of Bedugul Botanical Garden, Bali. Journal of Business and Entrepreneurship, 6 (1). pp. 85-99. ISSN 2623-0089
Soesanti, Arum and Andajani, Erna and Sasongko, Purnomo Edi (2023) Pengembangan Ketahanan Pangan Melalui Praktik Urban Farming di PKK RW IX Griya Bhayangkara Sidoarjo (Development of Food Security Through Urban Farming Practice in PKK RW IX Griya Bhayangkara Sidoarjo). In: Prosiding Seminar Nasional Publikasi Hasil-Hasil Penelitian dan Pengabdian Masyaraka, 18 Oktober 2023, Semarang.
Tedjakusuma, Adi Prasetyo and Yong, Hui Nee Au and Andajani, Erna and Mohamad, Zam Zuriyati (2023) Intention to purchase halal health supplement online: Lessons learned from the health crisis. Heliyon, 9 (9). e19840/1-15. ISSN 2405-8440
Saputra, Muhammad Candra and Andajani, Erna (2023) Analysis Of Factors Influencing Intention To Adopt Battery Electric Vehicle In Indonesia. ADI Journal on Recent Innovation, 5 Sp (1). pp. 1-9. ISSN 2685-9106; e-ISSN 2686-0384 (In Press)
Andajani, Erna and Sugianto, Muhammad Gerry and Kusuma, Bryan Rashad Edy and Asmawati, Endah and Khosasih, Mikhael Ming and Rasyida, Afinnisa (2023) Pendampingan Pengembangan Wahana Swing di Gartenhutte, Desa Selotapak, Kecamatan Trawas, Mojokerto. E-Dimas: Jurnal Pengabdian kepada Masyarakat, 14 (3). pp. 544-549. ISSN 2087-3565; E-ISSN 2528-5041
Universitas Surabaya (2023) Gartenhutte Kaffe Und Aussicht, Tumbuh Dan Berkembang Bersama Masyarakat. EC00202373274.
Wicaksono, Adhika Putra and Andajani, Erna (2023) Factors Affecting Attitude towards Online Music Piracy and Willingness to Try Subscription-Based Music Services (SBMS)? Journal of Economics, Business, & Accountancy Ventura, 26 (1). pp. 37-49. ISSN 2087-3735
Asmawati, Endah and Andajani, Erna and Herlambang, Arif and Indrawati, Veronica and Rasyida, Afinnisa and Prijambodo, Bambang and Arwoko, Heru and Khosasih, Mikhael Ming and Prayitno, Agung and Utomo, Utomo (2023) Gartenhutte, Kaffe Und Aussicht, Tumbuh dan Berkembang Bersama Masyarakat. Direktorat Penerbitan dan Publikasi Ilmiah, Surabaya.
Ardiansyahmiraja, Bobby and Andajani, Erna and Wicaksono, Adhika Putra (2023) Effects of e-servicescape dimensions on online food delivery services' purchase intention. Journal of Foodservice Business Research. pp. 1-17. ISSN 1537-8020; E-ISSN 1537-8039
Bilal, Mohamad and Andajani, Erna (2023) Factors Affecting The Intention To Use Roof Solar Panel In Households In Indonesia. ADI Journal on Recent Innovation (AJRI), 4 (2). pp. 1-9. (Submitted)
Handani, Felix and Asmawati, Endah and Herlambang, Arif and Andajani, Erna and wijaya, Aditya and Ilham, Enrique Muhammad (2022) Implementation of the Zachman Framework in the Digital Sales System in Selotapak Permai Trawas Small and Medium Industries. Jurnal IPTEK - Media Komunikasi Teknologi, 26 (2). pp. 141-150. ISSN (print): 1411-7010; ISSN (electronic): 2477-507X
Threstia, Yolanda and Andajani, Erna and Trisnawati, Juliani Dyah (2022) The Influence of Customer Experience and Perceived Risk on Online Purchase Intention. In: Proceedings of the 19th International Symposium on Management (INSYMA 2022), 19-20 May 2022, Surabaya, Indonesia (Offline).
Andajani, Erna and Asmawati, Endah and Herlambang, Arif and Zunairoh, Zunairoh and Iswadi, Hazrul and Handani, Felix and Mukti, Yayon Pamula (2022) Identifikasi Peningkatan Kinerja melalui Motivasi dan Komitmen Afektif pada Karyawan Gartenhutte Trawas. E-Dimas: Jurnal Pengabdian kepada Masyarakat, 13 (4). pp. 728-734. ISSN 2087-3565 (cetak); 2528-5041 (online)
Natalia, Irene Cahya and Andajani, Erna and Rahayu, Siti (2022) Tantangan Dan Peluang Pandemi Covid19 Pada Taman Safari Prigen Beserta Pengelolaannya. Jurnal Bisnis Terapan, 6 (1). pp. 89-102. ISSN 2597-4157
Wicaksono, Adhika Putra and Andajani, Erna and Ardiansyahmiraja, Bobby (2022) Does Distribution Capability Have an Influence on Attitudes and Intentions Toward Online Purchasing? Journal of Distribution Science, 20 (5). pp. 13-22. ISSN 1738-3110; Online ISSN: 2093-7717
Amabela, Amabela and Andajani, Erna and Trisnawati, Juliani Dyah (2022) Peran Emosi Pelanggan Sebagai Penentu Loyalitas Pelanggan Restoran. IMANENSI: Jurnal Ekonomi, Manajemen, dan Akuntansi Islam, 7 (1). pp. 41-52. ISSN 2339-1847 (print); 2684-9968 (online)
Universitas Surabaya (2022) Gartenhütte - Kaffee Und Aussicht - Lahir Dan Tumbuh Bersama Masyarakat. EC00202212797.
Asmawati, Endah and Iswandi, Hazrul and Andajani, Erna and Zunairoh, Zunairoh and Mukti, Yayon Pamula and Handani, Felix (2022) Gartenhutte Cafe Und Aussict : Lahir dan Tumbuh bersama Masyarakat. Direktorat Penerbitan & Publikasi Ilmiah, Universitas Surabaya.
Sentoso, Diah Harjaningtyas and Andajani, Erna and Rahayu, Siti (2021) Pengaruh Kualitas Layanan dan Pengalaman Konsumen Terhadap Loyalitas Destinasi Jamaah Umroh(Impact of Service Quality and Consumer Experience to Destination Loyalty Umrah Pilgrims). Akuntansi Bisnis dan Manajemen (ABM), 28 (2). pp. 29-36. ISSN 0854-4190; E-ISSN 2685-3965
Pratama, Mokhamad Favian Rizki and Andajani, Erna and Rahayu, Siti (2021) Peran Komunikasi E-Word Of Mouth Terhadap Visit Intention Objek Wisata. Imanensi: Jurnal Ekonomi, Manajemen, dan Akuntansi Islam, 6 (2). pp. 117-124. ISSN 2339-1847 (print); 2684-9968 (online)
Gunawan, Alviona Allencia and Natalia, Irene Cahya and Febriati, Priskadina and Hartono, Vicky Viriyananda and Pangendaheng, Nathalia Angelica and Irwan, Fenesia Debby and Andajani, Erna (2021) Online Repurchase Intention: Empirical Study on The Fashion Market Shopee. Widya Manajemen, 3 (2). pp. 150-165. ISSN 2655-9501
Dotulong, Violinne Antonetha and Andajani, Erna and Rahayu, Siti (2021) The Effect of Price, Service Quality, Customer Satisfaction and Image on Customer Loyalty on the Lion Air Indonesia Airline. In: The 18th International Symposium on Management (INSYMA 2021), 27-28 Mei 2021, On-line conference.
Amargo, Cayline Tama Hut and Andajani, Erna and Trisnawati, Juliani Dyah (2021) Pengaruh Food Quality, Service Quality, Price-Value Ratio Terhadap Customer Satisfaction Dan Behavioral Intention. Jurnal SMART, 1 (1). 036-042.
Ferdian, Jeffry Andreanto and Andajani, Erna and Rahayu, Siti (2021) Pengaruh Generativity, Experience Expectation dan Motivation Terhadap Visit Intention Pada Museum Mojopahit Mojokerto. Jurnal Widya Manajemen, 3 (1). pp. 97-106. ISSN 2655-9501
Purwanto, Nurfathan Hasbiy and Rahayu, Siti and Andajani, Erna (2021) Faktor-Faktor Yang Mempengaruhi Perilaku Word Of Mouth Intention Pelanggan Pada Tempat Makan Masakan Khas Jawa Di Surabaya. Jurnal Manajerial, 8 (1). pp. 37-53. ISSN 2354-8592; E-ISSN : 2621-5055
Simangunsong, Tuani Lidiawati and Andajani, Erna and Soesanti, Arum and Rini, Wafia Silvi Dhesinta (2020) Pemberdayaan Masyarakat Dalam Pencegahan Penyebaran Virus Covid 19 Di Desa Duyung, Mojokerto. In: Konferensi Nasional Pengabdian kepada Masyarakat dan Corporate Social Responsibilty (PKM-CSR), 15 Oktober 2020, Daring.
Asmawati, Endah and Herlambang, Arif and Andajani, Erna and Sutowijoyo, Hendro (2020) Desain Desa Wisata Selotapak Kecamatan Trawas Berbasis Pemberdayaan Masyarakat Dan Potensi Alam. In: Seminar Nasional Pengabdian FlipMAS 2020 (SEMADIF 2020) : Program Pengabdian Masyarakat, Menyalakan Nalar Bangsa, 03 September 2020, Universitas Muhammadiyah Sidoarjo.
Universitas Surabaya (2020) Manajemen Desa Wisata. EC00202050485.
Nugroho, Inad Wasa and Rahayu, Siti and Andajani, Erna (2020) Pengaruh Experiental Value Dan Place Food Image Terhadap Behavioral Intention Wisata Kuliner Bandung. Ekonomi dan Bisnis: Berkala Publikasi Gagasan Konseptual, Hasil Penelitian, Kajian, dan Terapan Teori, 24 (2). pp. 45-52. ISSN 1410-9204; E-ISSN 2655-8858
Wijaya, Octavianus Adi and Andajani, Erna and Rahayu, Siti (2020) Menguji determinan individual intention to use pada aplikasi Traveloka. Journal of Business and Banking, 10 (1). pp. 71-89. ISSN 2088-7841
Sutanto, Yessica Anggraini and Andajani, Erna (2020) Design, Development And Implementation Sop With Service Blueprint, K Pharmacy In Surabaya. Journal Of Accounting And Finance Management (JAFM), 1 (2). pp. 111-124. ISSN 2721-3005; e-ISSN : 2721-3013
Santoso, Indah Cahyani and Andajani, Erna and Megawati, Veny (2020) Analisis Faktor–Faktor Yang Memengaruhi Wisatawan Melakukan Medical Tourism Di Malaysia. Bisma: Jurnal Bisnis dan Manajemen, 14 (2). pp. 92-100. ISSN 1978-3108
Prasetyo Tedjakusuma, Adi and Delananda, Auliya and Andajani, Erna (2020) Pengaruh Logistics Service Quality Terhadap Customer Satisfaction dan Customer Loyalty Pada Industri Ritel di Indonesia. KELUWIH: Jurnal Sosial dan Humaniora, 1 (1). pp. 21-29. ISSN 2722-1741
Patrada, Rolan and Andajani, Erna (2020) Effect and Consequence e-Customer Satisfaction for e-Commerce Users. In: The 1st International Conference on Business and Engineering Management (IConBEM 2020), 1st February 2020, Institut Teknologi Sepuluh Nopember, Surabaya. (Submitted)
Yunita, Sandra and Andajani, Erna (2020) The Effects of Mobile Payment Dimensions toward Continuance Intention in Surabaya. In: The 1st International Conference on Business and Engineering Management (IConBEM), 1st February 2020, Institut Teknologi Sepuluh Nopember, Surabaya. (Submitted)
Wijaya, Riesanti Edie and Andajani, Erna (2020) Memo as Wish Fulfillment for Me and Our Savior: A Case Study on SOEs in Indonesia. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Gosal, J and Andajani, Erna and Rahayu, Siti (2020) Pengaruh e-WOM terhadap travel intention, travel decision, city image dan attitude berkunjung di kota wisata (The Effect of e-WOM on Travel Intention, Travel Decision, City Image, and Attitude to Visit a Tourism City). In: The 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.
Purnama, Rizky Ardi and Andajani, Erna (2020) Pengaruh Servicescape Terhadap Customer Loyalty Restoran Limited Service Di McDonald’s Surabaya. Ekonomi dan Bisnis, 6 (2). pp. 157-176. ISSN -P2356-0282; E-ISSN 2684-7582
Wiyono, Monica Lorentia and Andajani, Erna (2019) Pengaruh Service Quality Terhadap Loyalty Melalui Customer Satisfaction, Trust dan Commitment Pada Klinik Kecantikan di Surabaya. In: Seminar Nasional Manajemen dan Call Paper (SENIMA 4), 5 Oktober 2019, Hotel Ibis Styles Jln. Jemursari, Surabaya.
Purnama, Rizky Ardi and Andajani, Erna (2019) Pengaruh Servicescape Terhadap Customer Loyalty Restoran Limited Service Di McDonald’s Surabaya. Ekonomi dan Bisnis, 6 (2). pp. 157-176. ISSN 2356-0282 | E-ISSN 2684-7582
Andajani, Erna and Rahayu, Siti and Prihatiningrum, Andriani Eko (2018) Sosialisasi Kekompakan Tim Melalui Outbound pada Kelompok Sadar Wisata Desa Mojo Kabupaten Bojonegoro. JPM (Jurnal Pemberdayaan Masyarakat), 3 (2). pp. 286-293. ISSN 2541-1977 (online), ISSN 2615-2649 (print)
Stevano, Stevano and Andajani, Erna and Rahayu, Siti (2018) Influence Service Quality To Customer Satisfaction And Customer Loyalty Using Self Service Technology: Internet Banking. In: 5th Joint International Conference on Business, Economics and Social Science (ICBESS) 2018, 8-9 Agustus 2018, Manado. (Submitted)
Andajani, Erna (2018) Dark tourism marketing through experience visit at East Java. In: The 15th International Symposium on Management (INSYMA), March 1st, 2018, Chonburi, Thailand.
Andajani, Erna and Rahayu, Siti and Prihatiningrum, Andriani Eko (2018) Manajemen Desa Wisata. Indomedia Pustaka, Sidoarjo. ISBN 978-602-6417-72-5
Andajani, Erna and Widjaja, Fitri Novika and Prihartiningrum, Andriani Eko (2017) Pengembangan Potensi Desa Wisata melalui Analisa SWOT Di Kecamatan Kalitidu Bojonegoro. In: Seminar Nasional dan Gelar Produk (SENASPRO 2017), 17-18 Oktober 2017, Universitas Muhamadiyah Malang .
Andajani, Erna (2017) Dukungan Familiarity Pada Loyalitas Untuk Keberlanjutan Wisata Pada Desa Wisata Di Bali. In: Roundtable for Indonesian Entrepreneur Educator (RIEE) ke 5 "Seminar Nasional dan Call for Paper", 9-10 Agustus 2017, Medan.
Andajani, Erna and Rahayu, Siti and Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2017) International Tourists’ Motivations And Revisit Intention To Indonesia. In: The 14th International Annual Symposium on Management, March 3rd–4th, 2017, Aston Tanjung Pinang Hotel and Conference Center.
Andajani, Erna and Badriyah, Nurul (2017) The Role Of Customer Relationsidp Management In Indonesia Business. JEMA: Jurnal Ilmiah Bidang Akuntansi dan Manajemen, 14 (1). pp. 1-7. ISSN 1693-7864, E-ISSN : 2597-4017
Andajani, Erna (2016) Peran Manajemen Hubungan Pelanggan dalam Bisnis Indonesia. In: International Conference on Economic, Business and Social Sciences (ICEBUSS), 6-7 December 2016, Malang.
Andajani, Erna (2016) Sustainable Growth and Ethics A Study of Business Ethics Business Management Students in Surabaya. In: International Symposium on Management 13: Market Integration in ASEAN: Market Sustainable Growth and Cross CUltural Issues, 18-20 March 2016, Ho Chi Minh City Vietnam. (In Press)
Andajani, Erna (2015) Understanding Customer Experience Management in Retailing. Procedia-Social and Behavioral Sciences, 211. pp. 629-633. ISSN 1877-0428
Rahayu, Siti and Andajani, Erna (2015) Analisis Faktor-Faktor Festival Quality: Studi Kasus Anime Festival Asia Indonesia 2014. In: Seminar Nasional dan Call for Paper FMI(Forum Manajemen Indonesia) 2015, 10 – 12 November 2015, Hotel Discovery Ancol, Jakarta.
Andajani, Erna and Hadiwidjojo, Djumilah and Rahayu, Mintarti and Djumahir, Djumahir (2015) Customer Experience Model: Social Environment, Retail Brand and Positive WOM. Research in Business and Management, 2 (1). pp. 25-41. ISSN 2330-8362
Andajani, Erna (2015) The Influence Of Social Environment On Customer Experience In Retail Mall. International Journal of Applied Business and Economic Research, 13 (5). pp. 2743-2749. ISSN 0972-7302
Andajani, Erna (2014) Service Experience: Improving Through Service Redesign. In: Meneropong Pembangunan Ekonomi Indonesia. Fakultas Bisnis & Ekonomika Universitas Surabaya bekerjasama dengan Fordes Ekonomi ISEI Cabang Surabaya, Surabaya, pp. 243-258. ISBN 978-602-18660-2-3
Andajani, Erna and Oktavera, Rini (2014) Model Development Strategy for The Effect of Green Marketing Corporate Image in Retail Business Using GSCA. In: 11th UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT, 15-16, Batu-Malang.
Oktavera, Rini and Andajani, Erna (2013) Implementation of Value Chain Analysis in The Broiler Supply Chain Agribusiness. In: The 10th International Annual Symposium on Management, 16 Maret 2013, Sanur Paradise Plaza Hotel, Bali.
Andajani, Erna (2012) Peran Karakter Wirausaha dalam Bisnis Event Organizer (EO). In: Proceesing Seminar dan Call for Papers Nasional 1 "Kewirausahaan & Bisnis Kreatif". Yayasan Widya Manggala Indonesia, Semarang, pp. 214-227. ISBN 978-979-3986-296
Andajani, Erna and Badriah, Nurul and Inayati, Titik and Yusuf, Yusuf (2012) Entry Strategies And Organizational Structures (Bab 4 Bagian 2: Global Aliansi). In: Strategi Manajemen Internasional. Revka Petra Media, pp. 95-108. ISBN 978-602-9415-71-1
Andajani, Erna and Badriah, Nurul and Inayati, Titik and Yusuf, Yusuf (2012) Struktur Organisasi dan Sistem Pengawasan (Bab 3 Bagian 2: Global Alainsi). In: Strategi Manajemen Internasional. Revka Petra Media, Surabaya, pp. 80-94. ISBN 978-602-9415-71-1
Rahayu, Siti and Wijaya, Fitri Novika and Andajani, Erna (2011) The Impact Of Shopping Tourism In Surabaya. Jurnal Ekonomi dan Bisnis, 17 (1). pp. 39-61. ISSN 1410-9204
Andajani, Erna and Rahayu, Siti (2010) The Assessment Destination Image Of Eco-Tourism In East Java. In: Proceeding The 4th International Conference on Managing Service : Ehancing National Competitive Advantage Through Green Service Management. Faculty of Economics Trisakti University, Jakarta, pp. 70-80. ISBN 978-979-3634-17-3
Cahya, Ellen Dwi and Rahayu, Siti and Andajani, Erna (2010) Rerangka Integrasi Nilai Pelanggan Dan Kinerja Manajemen Hubungan Pelanggan Berdasarkan Persepsi Pelanggan Korporat. Manajemen & Bisnis: Journal of Management and Business, 9 (1). pp. 11-30. ISSN 1412-3789
Trisnawati, Juliani Dvah and Andajani, Erna and Setyawan, Antonius Budhiman (2010) Studi Deskriptif Zona Toleransi Layanan Provider Telepon Celuler Di Surabaya. In: Proceedings The 7th Ubaya International Annual Symposium on Management : Winning New Customers Through Value and Networking, 20 March 2010, University of Surabaya.
Rahayu, Siti and Andajani , Erna (2006) Membangun Jejaring Bisnis dalam bentuk manajemen rantai pasok Berbasis Guanxi (hubungan antar personal). In: Proceeding 3rd UBAYA Annual Symposium on Management : Global Business Networking Opportunities to be World Class Enterprise, 15-16 Maret 2006, Fakultas Ekonomi Universitas Surabaya.