Items where Author is "Widjaja, Fitri Novika"

Article

Syahputra, Ghaza Gamada Aswinda and Rahayu, Siti and Widjaja, Fitri Novika (2024) Faktor-faktor yang Memengaruhi Loyalitas Penggunaan Jasa Layanan Pengiriman Kargo di Indonesia. Management Studies and Entrepreneurship Journal (MSEJ), 5 (2). pp. 4832-4851. ISSN 2715-7911; E-ISSN 2715-792X

Latangka, Dylan Siva and Rahayu, Siti and Widjaja, Fitri Novika (2024) The Influence of E-Commerce Innovation and E-Services Quality on Customer loyalty with Customer Satisfaction as Mediator in Gen-Z. DiE: Jurnal Ilmu Ekonomi dan Manajemen, 15 (2). pp. 143-153. ISSN 0216-6448; E-ISSN 2775-7935

Nugraha, Ghifari Ghaza and Trisnawati, Juliani Dyah and Widjaja, Fitri Novika (2024) Loyalty Toward Shoope-Food Delivery Service: The Role of E-Service Quality and Food Quality. Journal of Entrepreneurship and Business (JEB), 5 (2). pp. 125-139. ISSN 2721-706X

Nie, Jocelyn and Andajani, Erna and Widjaja, Fitri Novika and Ardiansyahmiraja, Bobby (2023) Influence Of Generativity, Experience Expectation And Motivation On Visit Intention At Sepuluh Nopember Museum, Surabaya. Jurnal Pendidikan Ekonomi (JURKAMI), 8 (3). pp. 722-731. ISSN 2657-1528; e-ISSN 2541-0938

Jayani, Nikmatul Ikhrom Eka and Tandelilin, Elsye and Widjaja, Fitri Novika and Mukti, Yayon Pamula and Rani, Karina Citra (2022) Pelatihan Pembuatan Jamu Milenial untuk Kafe di Wisata Rainbow Garden Poetoek Soeko Trawas Mojokerto. Amalee: Indonesian Journal of Community Research and Engagement, 3 (2). pp. 343-353. ISSN 2715-7997; E-ISSN 2716-0750

Rahayu, Siti and Ezar, Brian Marcellino and Widjaja, Fitri Novika (2022) Tourist Loyalty dalam Wisata Kreatif Agrowisata di Kota Batu. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 5 (4). pp. 521-535. ISSN Online 2614-0462

Widjaja, Fitri Novika and Setyawan, Antonius Budhiman (2021) The Effect Of Technological And Behavioral On The Adoption Of The Shopeepay Mobile Payment. Journal of Entrepreneurship & Business, 2 (2). pp. 106-118. ISSN 2721-706X

Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2020) Influence of Airqual on Customer Satisfaction and Word of Mouth on Garuda Indonesia Airlines. 17th International Symposium on Management (INSYMA 2020), 115. ISSN 2352-5428

Rahayu, Siti and Widjaja, Fitri Novika and Sudartan, Anthony Soenardi (2013) Logistic Service Quality In PT Mentari Sejati Perkasa (MSP) Surabaya. 10 th UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT. pp. 1457-1473. ISSN ISBN 978-979-99365-7-8 (Submitted)

Widjaja, Fitri Novika (2012) Descriptive Study On Destination Image Perception By The Surabaya Domestic Tourists. The 9th International Annual Symposium On Management. pp. 145-156. (Unpublished)

Rahayu, Siti and Widjaja, Fitri Novika and Megawati, Veny (2011) Descriptive Study Of Public Services Quality In Surabaya. The 8th International Annual Symposium On Management. pp. 1-18. (Submitted)

Canggih, Sannyta Fongan and Rahayu, Siti and Widjaja , Fitri Novika (2009) STUDI PERBEDAAN KEPUASAN WISATAWAN SURABAYA YANG PERNAH MELAKUKAN PERJALANAN WISATA KE SINGAPURA DENGAN MENGGUNAKAN DAN TIDAK MENGGUNAKAN BIRO PERJALANAN WISATA BERDASARKAN METODE HOLIDAY SATISFACTION. Bunga Rampai Penelitian Pariwisata di Jawa Timur, . pp. 117-135. ISSN 2086-2229

Book Section

Handayani, Winny and Widjaja, Fitri Novika and Megawati, Veny (2019) Effect of Service Quality on The Satisfaction of Low-Cost Carrier Service Users in Indonesia. In: Proceedings 16th International Symposium on Management (INSYMA 2019). Advances in Social Science, Education and Humanities Research, 308 . Atlantis Press, pp. 202-205. ISBN 978-94-6252-694-5

Widjaja, Fitri Novika (2018) Influence of destination attributes on destination image of Surabaya City according to domestic MICE participants. In: Proceeding 15th International Symposium onManagement (INSYMA 2018). Advances in Social Science, Education and Humanities , 186 . Atlantis Press, Amsterdam, pp. 199-202. ISBN 978-1-5108-5869-5

Kurniawan, Evina and Widjaja, Fitri Novika and Setyawan, Andhy (2015) THE IMPACT OF SERVICE QUALITY AND FOOD QUALITY: THE MODERATING ROLE OF ATMOSPHERICS OF KOREAN RESTAURANT ‘MYOUNG GA’ IN SURABAYA. In: Proceeding 12th International Annual Symposium on Management, Makassar - South Sulawesi, Indonesia. Department of Management 13th-15th March 2015 Faculty of Business and Economics Universitas Surabaya, Surabaya. ISBN 978-979-99365-9-2

Rinawiyanti, Esti Dwi and Milala, Alasen Sembiring and Widjaja, Fitri Novika and Palupi, Sajekti (2014) Inovasi Kemasan untuk Industri Rumah Tangga Menuju Standar Keamanan Pangan. In: PROSIDING SEMINAR NASIONAL INDUSTRIAL ENGINEERING CONFERENCE 2014. Jurusan Teknik Industri Universitas Sebelas Maret, Surakarta, pp. 340-347.

Rahayu, Siti and Widjaja, Fitri Novika (2013) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK LOYALITAS PELANGGAN McDONALD'S BASUKI RAHMAT SURABAYA. In: Prosiding Seminar Nasional APMMI II : regional Competetiveness, Creative Economy and Entrepreneurship. Mataram University Press, Mataram. ISBN 978-979-8911-75-0

Rahayu, Siti and Widjaja, Fitri Novika (2011) ANALISIS POTENSI EKONOMI PARIWISATA SURABAYA. In: Proceeding Simposium Riset Ekonomi V : Memacu Pertumbuhan Ekonomi Menuju Kemandirian Bangsa. Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya Koordinator Jawa Timur dan UPN "Veteran" Jawa Timur, Surabaya, ep-50-ep-59. ISBN 978-602-9188-38-7

Widjaja, Fitri Novika (2011) STUDI DESKRIPTIF PERSEPSI KUALITAS LAYANAN LOGISTIK PT POS INDONESIA SURABAYA SELATAN PADA LAYANAN PAKET POS. In: Proceedings 6 th National Industrial Engineering Conference (NIEC - 6). Fakultas Teknik Universitas Surabaya, Surabaya. (Submitted)

Rahayu, Siti and Widjaja, Fitri Novika and Megawati, Veny (2011) DESCRIPTIVE STUDY OF PUBLIC SERVICES QUALITY IN SURABAYA. In: Proceeding the 8th International Annual Symposium on Management : Redifining the Corporate Governance in the New Asian Financial Landscape. Department of Management Faculty of Business and Economics University of Surabaya, Surabaya. ISBN 978-979-99365-5-4

Conference or Workshop Item

Tandelilin, Elsye and Widjaja, Fitri Novika and Mukti, Yayon Pamula and Hadi, Faizal Susilo and Jayani, Nikmatul Ikhrom Eka and Rani, Karina Citra (2023) Implementation of Entrepreneurial Leadership: Will It Make Better or Worse? (A Study Case in Sukosari Village – Trawas District – Mojokerto – East Java). In: Proceedings of the 20th International Symposium on Management (INSYMA 2023), 15-16 March 2023, Bangkok, Thailand.

Widjaja, Fitri Novika and Chanti, Subha Nadhiba and Setyawan, Antonius Budhiman (2022) Pengaruh Supply Chain Integration Terhadap Business Performance Pada UMKM Fashion Di Surabaya. In: PROSENAMA : Prosiding Seminar Nasional Manajemen 2022, 24 Agustus 2022, Hotel Santika Gubeng Surabaya.

Widjaja, Fitri Novika and Kevin, Kevin and Megawati, Veny (2022) The Influence of Environment Concern, Norm Description, Service Satisfaction on Behavioral Intention of Suroboyo Bus Passengers in Surabaya. In: 19th International Symphosium on Management, 19-20th May 2022, The Patra Hotel and Resort, Kuta-Bali.

Megawati, Veny and Rahayu, Siti and Subali, Stefanus Budy Widjaja and Widjaja, Fitri Novika (2021) The Attitudes of Local Communities Towards Sustainable Development and Development of Ketapan Rame Tourist Village, Mojokerto. In: International Symposium on Management 18th: Redefining the Business Management Paradigm Using Technological Innovation in the Society 5.0 Era, 27-28 Mei 2021, Online.

Nadhif, Muhammad Afif and Widjaja, Fitri Novika and Kusumawardhany, Prita Ayu (2021) Factors Affecting Brand Equity in Batu Tourism City. In: International Symposium on Management ke-18 (Insyma 18), 27 Mei 2021, Mataram, Lombok.

Wijaya, Teddy and Widjaja, Fitri Novika and Megawati, Veny (2020) Pengaruh E-Service Quality Dan Logistics Service Quality Terhadap Customer Satisfaction Dan Customer Loyalty Pada Konsumen Tokopedia. In: Seminar Nasional Manajemen 5 : Strategi Bisnis di Tengah Pandemi dan Pasca Pandemi Covid-19, 5 Oktober 2020, Unesa : Zoom Video Conferencing.

Fananiar, Arindya and Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2020) The Effect of AIRQUAL on Customer Satisfaction and Word of Mouth at Garuda Indonesia Airline. In: The 17 th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.

Andajani, Erna and Widjaja, Fitri Novika and Prihartiningrum, Andriani Eko (2017) Pengembangan Potensi Desa Wisata melalui Analisa SWOT Di Kecamatan Kalitidu Bojonegoro. In: Seminar Nasional dan Gelar Produk (SENASPRO 2017), 17-18 Oktober 2017, Universitas Muhamadiyah Malang .

Hongari, Ella Angelia and Widjaja, Fitri Novika and Tandelilin, Elsye (2017) STUDI DESKRIPTIF CUSTOMER EXPERIENCE BERDASARKAN KANO’S MODEL DI STARBUCKS GALAXY MALL SURABAYA. In: Seminar Nasional & Call For Paper Universitas Negeri Surabaya, 5 Oktober 2017, Universitas Negeri Surabaya.

Andajani, Erna and Rahayu, Siti and Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2017) International Tourists’ Motivations And Revisit Intention To Indonesia. In: The 14th International Annual Symposium on Management, March 3rd–4th, 2017, Aston Tanjung Pinang Hotel and Conference Center.

Wea, Reneldis Lisdiana and Widjaja, Fitri Novika and Wijaya, Liliana Inggrit (2016) Faktor-Faktor Yang Mempengaruhi Behavioral Intentions Pada Restoran Layar Seafood & Ikan Bakar Surabaya. In: Seminar Nasional dan Konferensi Forum Manajemen Indonesia (FMI) Ke-8, 10-12 Nopember 2016, Hotel Mercure Palu.

Moidady, Shelli Rustam and Widjaja, Fitri Novika and Anandya, Dudi (2016) THE EFFECTS OF DINING ATMOSPHERICS ON BEHAVIORAL INTENTIOS THROUGH SERVICE QUALITY AND FOOD QUALITY IN GOJUMONG RESTAURANT SURABAYA. In: 13th International Annual Symposium Management (INSYMA) UBAYA, 18-20 March 2016, Vietnam National University Ho Chi Minh City (USSH, VNU-HCM).

Widjaja, Fitri Novika and Widyatmoko, Raditya Pratama Akbari (2015) ANALISIS FAKTOR FESTIVAL QUALITY PADA JEMBER FASHION CARNAVAL (JFC) MENURUT PERSEPSI PENONTON. In: Seminar dan Call For Paper Forum Manajemen Indonesia ke 7 (FMI7) Jakarta, 10 – 12 November 2015, Hotel Discovery Ancol, Jakarta.

Aryani, Ni Luh Dewi and Widjaja, Fitri Novika (2015) Peningkatan Mutu Dan Variasi Produk Bagi Usaha Kecil Menengah (UKM)Industri Kosmetik. In: Seminar Nasional Penelitian dan Pengabdian kepada Masyarakat 2015 (SNaPP 2015), 22-23 Oktober 2015, Bandung.

Wijaya, Liliana Inggrit and Anandya, Dudi and Widjaja, Fitri Novika (2013) Sustainable Business Innovation to Win the Competition :A Case Study of Innovation by Wayan in Bullfrog Farming in Bali. In: Proceeding The 10th Ubaya International Annual Symposium On Management, March 16th 2013, Bali.

Widjaja, Fitri Novika and Rahayu, siti (2012) APLIKASI TEKNOLOGI BERBASIS SISTEM INFORMASI MANAJEMEN UNTUK MENGEFISIENKAN KUALITAS LAYANAN LOGISTIK DI PT DMK SURABAYA. In: PROSIDING FORUM TAHUNAN PENGEMBANGAN ILMU PENGETAHUAN TEKNOLOGI DAN INOVASI NASIONAL 2012, 10 Oktober 2012, LIPI Jakarta.

Widjaja, Fitri Novika and ., Machtucha and Wahjoedi, Renny R. and Saleh, Hedy Wahidin (2009) PEMBERDAYAAN MASYARAKAT DALAM UPAYA PENGEMBANGAN PARIWISATA BUDAYA DI SITUS TROWULAN KABUPATEN MOJOKERJO. In: The 6th UBAYA International Annual Symposium On Management, 14 , Universitas Surabaya, Surabaya.

Suprihhadi, Heru and Widjaja , Fitri Novika and Widjaja, Stefanus Budy and Rusdiyanto, Johny and Utami, Mudji and Trisnawati, Juliani Dyah (2006) RISET IDENTIFIKASI INDUSTRI FURNITURE DALAM UPAYA MEMBANGUN CLUSTER DI KOTA PASURUAN JAWA TIMUR. In: Proceeding 3rd UBAYA Annual Symposium on Management : Global Business Networking Opportunities to be World Class Enterprise, 15-16 Maret 2006, Fakultas Ekonomi Universitas Surabaya.

Rusdiyanto, Johny and Wijaya, Liliana Inggrit and Ernawati, Endang and Indarini, Indarini and Widjaja, Fitri Novika (2005) Penelitian Eksploratori: Dimensi-Dimensi Kualitas Layanan Pada Hotel Dan Rumah Sakit Di Surabaya. In: Proceeding 2nd UBAYA Annual Symposium on Management: Achieving Excellence through Service Management, 16 - 17 March 2005, Fakultas Ekonomi Universitas Surabaya.

Widjaja, Fitri Novika (2005) DESIGN SERVICE PROCESSES SEBAGAI UPAYA MENCAPAI EXCELLENT SERVICE PADA INDUSTRI JASA. In: Proceeding 2nd Annual Symposium on Management : Achieving Excellence through Service Management, 16 -17 March 2005, Universitas Surabaya.

Book

Jayani, Nikmatul Ikhrom Eka and Rani, Karina Citra and Putri, Dhita Octaviany and Rifah, Lathifatur and Ningrum, Iva Stya and Tandelilin, Elsye and Widjaja, Fitri Novika and Mukti, Yayon Pamula and Hadi, Faizal Susilo (2023) Mengenal Lebih Dekat Toga Di Sekitar Kita jilid 2. Direktorat Penerbitan dan Publikasi Ilmiah Universitas Surabaya, Surabaya. ISBN 978-623-8038-13-8

Jayani, Nikmatul Ikhrom Eka and Rani, Karina Citra and Putri, Dhita Octaviany and Rifah, Lathifatur and Ningrum, Iva Stya and Tandelilin, Elsye and Widjaja, Fitri Novika and Mukti, Yayon Pamula and Hadi, Faizal Susilo (2022) Mengenal Lebih Dekat Toga Di Sekitar Kita Jilid 1. Direktorat Penerbitan dan Publikasi Ilmiah Universitas Surabaya, Surabaya. ISBN 978-623-8038-60-0

Patent

Universitas Surabaya (2023) Mengenal Lebih Dekat TOGA di Sekitar Kita Jilid 2. EC00202302533.

Universitas Surabaya (2022) Mengenal Lebih Dekat TOGA di Sekitar Kita Jilid 1. EC00202302536.