Items where Author is "Rahayu, Siti "

Article

Syahputra, Ghaza Gamada Aswinda and Rahayu, Siti and Widjaja, Fitri Novika (2024) Faktor-faktor yang Memengaruhi Loyalitas Penggunaan Jasa Layanan Pengiriman Kargo di Indonesia. Management Studies and Entrepreneurship Journal (MSEJ), 5 (2). pp. 4832-4851. ISSN 2715-7911; E-ISSN 2715-792X

Latangka, Dylan Siva and Rahayu, Siti and Widjaja, Fitri Novika (2024) The Influence of E-Commerce Innovation and E-Services Quality on Customer loyalty with Customer Satisfaction as Mediator in Gen-Z. DiE: Jurnal Ilmu Ekonomi dan Manajemen, 15 (2). pp. 143-153. ISSN 0216-6448; E-ISSN 2775-7935

Oematan, Mariano Elfrits and Rahayu, Siti and Trisnawati, Juliani Dyah (2024) The Effect of Perceived Usefulness and Perceived Ease of Use on Behavioral Intention Mediated by User Satisfaction in E-Commerce Users. Jurnal Ekonomi, 13 (3). pp. 472-479. ISSN 2301-6280; E-ISSN 2721-9879

Rahayu, Siti (2024) Indonesian’s Tourist Shopping Journey (TSJ) During And After The Covid-19 Pandemic. Ekonomi dan Bisnis: Berkala Publikasi Gagasan Konseptual, Hasil Penelitian, Kajian, dan Terapan Teori (JEB), 28 (1). pp. 23-33. ISSN 1410-9204; E-ISSN 2655-8858

Ardiansyahmiraja, Bobby and Rahayu, Siti (2023) The coffee charm: understanding the relationship between product design dimensions and Willingness to buy from Starbucks. Manajemen dan Bisnis, 22 (1). pp. 27-34. ISSN 1412-3789; e-ISSN 2477-1783

Rahayu, Siti and Tan, Eva Emilia and Tedjakusuma, Adi Prasetyo (2023) Co-Creative Service Innovation on Social Media: An Empirical Study in an International Coffee Cafe Chain in Indonesia. Journal of Entrepreneurship & Business (JEB), 4 (1). pp. 46-57. ISSN 2721-706X

Sinambela, Gabriel David Pangihutan and Rahayu, Siti and Megawati, Veny (2022) The Effect Of Subjective Norms, Attitude, Perceived Risk, And Perceived Behavioral Control Of Behavioral Intention Mt. Bromo Tourists In East Java Province. Ekspektra : Jurnal Bisnis dan Manajemen, 6 (2). pp. 136-147. ISSN 2549-6972; E-ISSN 2549-3604

Rahayu, Siti and Ezar, Brian Marcellino and Widjaja, Fitri Novika (2022) Tourist Loyalty dalam Wisata Kreatif Agrowisata di Kota Batu. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 5 (4). pp. 521-535. ISSN Online 2614-0462

Wardana, Calvin Claudio Galang and Ansetti, Farah Fadhilah and Sinambela, Gabriel David Pangihutan and Eriyanto, Oktavianus Richard and Sabella, Oke and Rahayu, Siti (2022) The Effect Of Cultural Contact On Revisit Intention On Yogyakarta Palace Tour. Ekspektra : Jurnal Bisnis dan Manajemen, 6 (1). pp. 66-71. ISSN 2549-3604(Online); 2549-6972(Print)

Natalia, Irene Cahya and Andajani, Erna and Rahayu, Siti (2022) Tantangan Dan Peluang Pandemi Covid19 Pada Taman Safari Prigen Beserta Pengelolaannya. Jurnal Bisnis Terapan, 6 (1). pp. 89-102. ISSN 2597-4157

Islamy, Muhammad Reza and Trisnawati, Juliani Dyah and Rahayu, Siti (2022) The Effect of Perceived Service Quality, Perceived Value, Destination Image, Attitude to Visiting Behavior, Tourist Satisfaction on Tourist Loyalty. Journal of Entrepreneurship & Business, 3 (1). pp. 35-48. ISSN 2721-706X

Sentoso, Diah Harjaningtyas and Andajani, Erna and Rahayu, Siti (2021) Pengaruh Kualitas Layanan dan Pengalaman Konsumen Terhadap Loyalitas Destinasi Jamaah Umroh(Impact of Service Quality and Consumer Experience to Destination Loyalty Umrah Pilgrims). Akuntansi Bisnis dan Manajemen (ABM), 28 (2). pp. 29-36. ISSN 0854-4190; E-ISSN 2685-3965

Pratama, Mokhamad Favian Rizki and Andajani, Erna and Rahayu, Siti (2021) Peran Komunikasi E-Word Of Mouth Terhadap Visit Intention Objek Wisata. Imanensi: Jurnal Ekonomi, Manajemen, dan Akuntansi Islam, 6 (2). pp. 117-124. ISSN 2339-1847 (print); 2684-9968 (online)

Ferdian, Jeffry Andreanto and Andajani, Erna and Rahayu, Siti (2021) Pengaruh Generativity, Experience Expectation dan Motivation Terhadap Visit Intention Pada Museum Mojopahit Mojokerto. Jurnal Widya Manajemen, 3 (1). pp. 97-106. ISSN 2655-9501

Purwanto, Nurfathan Hasbiy and Rahayu, Siti and Andajani, Erna (2021) Faktor-Faktor Yang Mempengaruhi Perilaku Word Of Mouth Intention Pelanggan Pada Tempat Makan Masakan Khas Jawa Di Surabaya. Jurnal Manajerial, 8 (1). pp. 37-53. ISSN 2354-8592; E-ISSN : 2621-5055

Nugroho, Inad Wasa and Rahayu, Siti and Andajani, Erna (2020) Pengaruh Experiental Value Dan Place Food Image Terhadap Behavioral Intention Wisata Kuliner Bandung. Ekonomi dan Bisnis: Berkala Publikasi Gagasan Konseptual, Hasil Penelitian, Kajian, dan Terapan Teori, 24 (2). pp. 45-52. ISSN 1410-9204; E-ISSN 2655-8858

Wijaya, Octavianus Adi and Andajani, Erna and Rahayu, Siti (2020) Menguji determinan individual intention to use pada aplikasi Traveloka. Journal of Business and Banking, 10 (1). pp. 71-89. ISSN 2088-7841

Rahayu, Siti and Hariadi, Sugeng (2019) Experiential Pilgrim's Influence On The Intention To Travel Umrah. International Journal Of Multidisciplinary Educational Research, 8 (8(7)). pp. 138-153. ISSN 2277-7881

Sekarrini, Nita Lintang and Rahayu, Siti (2018) Pengaruh Experiential Value Dan Place Food Image Yogyakarta Terhadap Behavioral Intentions Wisatawan Domestik. Ekonomi dan Bisnis, 23 (1). pp. 29-36. ISSN 1410-9204; e-ISSN 2655-8858

Andajani, Erna and Rahayu, Siti and Prihatiningrum, Andriani Eko (2018) Sosialisasi Kekompakan Tim Melalui Outbound pada Kelompok Sadar Wisata Desa Mojo Kabupaten Bojonegoro. JPM (Jurnal Pemberdayaan Masyarakat), 3 (2). pp. 286-293. ISSN 2541-1977 (online), ISSN 2615-2649 (print)

Rahayu, Siti (2018) Factors influencing travel to Islamic destinations: an empirical analysis of Sunan Ampel religious tourism area Surabaya. Advances in Social Science, Education and Humanities Research (ASSEHR), volume 186, 186. pp. 208-211. ISSN 2352-5398

Rahayu, Siti and Widjaja, Fitri Novika and Sudartan, Anthony Soenardi (2013) Logistic Service Quality In PT Mentari Sejati Perkasa (MSP) Surabaya. 10 th UBAYA INTERNATIONAL ANNUAL SYMPOSIUM ON MANAGEMENT. pp. 1457-1473. ISSN ISBN 978-979-99365-7-8 (Submitted)

Rahayu, Siti and Wijaya, Fitri Novika and Andajani, Erna (2011) The Impact Of Shopping Tourism In Surabaya. Jurnal Ekonomi dan Bisnis, 17 (1). pp. 39-61. ISSN 1410-9204

Rahayu, Siti and Widjaja, Fitri Novika and Megawati, Veny (2011) Descriptive Study Of Public Services Quality In Surabaya. The 8th International Annual Symposium On Management. pp. 1-18. (Submitted)

Cahya, Ellen Dwi and Rahayu, Siti and Andajani, Erna (2010) Rerangka Integrasi Nilai Pelanggan Dan Kinerja Manajemen Hubungan Pelanggan Berdasarkan Persepsi Pelanggan Korporat. Manajemen & Bisnis: Journal of Management and Business, 9 (1). pp. 11-30. ISSN 1412-3789

Canggih, Sannyta Fongan and Rahayu, Siti and Widjaja , Fitri Novika (2009) STUDI PERBEDAAN KEPUASAN WISATAWAN SURABAYA YANG PERNAH MELAKUKAN PERJALANAN WISATA KE SINGAPURA DENGAN MENGGUNAKAN DAN TIDAK MENGGUNAKAN BIRO PERJALANAN WISATA BERDASARKAN METODE HOLIDAY SATISFACTION. Bunga Rampai Penelitian Pariwisata di Jawa Timur, . pp. 117-135. ISSN 2086-2229

Rahayu, Siti (2004) ANALISIS PERILAKU KOMPLAIN KONSUMEN PADA KOLOM "REDAKSI YTH" SURAT KABAR KOMPAS PERIODE 1-31 MARET 2004. Manajemen & Bisnis, 3 (2). pp. 77-87. ISSN 1412-3789

Book Section

Winarta, Virginia and Rahayu, Siti and Kusumawardhany, Prita Ayu (2017) EWOM EFFECT ON INTENTION TO VISIT RAJA AMPAT PAPUA (Theory of Planned Behavior). In: Proceeding 14th International Annual Symposium on Management. Faculty of Business and Economic: Departement of Management, Surabaya. ISBN 978-979-99365-7-8

Rahayu, Siti and Megawati, Veny and Rejeki, Edna sri (2014) MEASURING ECOSERV IN INTEGRATED OUTDOOR CAMPUSS (IOC) UNIVERSITAS SURABAYA(UBAYA). In: Proceeding 11th. International Anual Symposium on Management. Department of Management Faculty of Business and Economics University of Surabaya, Surabaya, pp. 1588-1598. ISBN 978-979-99365-8-5

Rahayu, Siti and Widjaja, Fitri Novika (2013) PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DALAM MEMBENTUK LOYALITAS PELANGGAN McDONALD'S BASUKI RAHMAT SURABAYA. In: Prosiding Seminar Nasional APMMI II : regional Competetiveness, Creative Economy and Entrepreneurship. Mataram University Press, Mataram. ISBN 978-979-8911-75-0

Hariadi, Sugeng and Rahayu, Siti (2013) Perilaku Belanja Turis Individual atas Produk Batik di Pulau Madura. In: Prosiding Seminar Nasional & Call for Paper Forum Manajemen Indonesia (FMI) ke-5 "Strengthening the strategy of local product in the border region: Opportunity and challenges of the ASEAN Economic Community 2015". Fakultas Ekonomi Universitas Tanjungpura, Pontianak, p. 80.

Rahayu, Siti and Novika, Fitri and SUDARTAN, ANTHONY SOENARDI (2013) LOGISTIC SERVICE QUALITY IN PT MENTARI SEJATI PERKASA (MSP) SURABAYA. In: Proceeding The 10th. International Anual Symposium on Management. Department of Management Faculty of Business and Economics University of Surabaya, Surabaya, pp. 1457-1473. ISBN 978-979-99365-7-8

Rahayu, Siti (2012) THE EFFECTS OF SERVICE RECOVERY ON CUSTOMER SATISFACTION IN RESTAURANT INDUSTRY. In: Proceeding the 9th. International Anual Symposium on Management. Department of Management Faculty of Business and Economics University of Surabaya, Surabaya, pp. 349-365. ISBN 978-979-99365-6-1

Rahayu, Siti and Widjaja, Fitri Novika (2011) ANALISIS POTENSI EKONOMI PARIWISATA SURABAYA. In: Proceeding Simposium Riset Ekonomi V : Memacu Pertumbuhan Ekonomi Menuju Kemandirian Bangsa. Ikatan Sarjana Ekonomi Indonesia Cabang Surabaya Koordinator Jawa Timur dan UPN "Veteran" Jawa Timur, Surabaya, ep-50-ep-59. ISBN 978-602-9188-38-7

Rahayu, Siti and Widjaja, Fitri Novika and Megawati, Veny (2011) DESCRIPTIVE STUDY OF PUBLIC SERVICES QUALITY IN SURABAYA. In: Proceeding the 8th International Annual Symposium on Management : Redifining the Corporate Governance in the New Asian Financial Landscape. Department of Management Faculty of Business and Economics University of Surabaya, Surabaya. ISBN 978-979-99365-5-4

Andajani, Erna and Rahayu, Siti (2010) The Assessment Destination Image Of Eco-Tourism In East Java. In: Proceeding The 4th International Conference on Managing Service : Ehancing National Competitive Advantage Through Green Service Management. Faculty of Economics Trisakti University, Jakarta, pp. 70-80. ISBN 978-979-3634-17-3

Rahayu, Siti (2010) General and Professinal Competency Demanded by Hospitality Industry as Perceived by Hospitality Recruiters. In: Proceeding The 1st. Java Institute International Colloquium (JIIC). Universitas Katolik Soegijapranata, Semarang, pp. 15-34. ISBN 978-979-1268-82-0

Rahayu, Siti (2010) TOUR DESTINATION MAPPING OF INDONESIAN TOURIST. In: Proceeding The 1st. Java Institute International Colloquium (JIIC). Universitas Katolik Soegijapranata, Semarang, pp. 253-274. ISBN 978-979-1268-82-0

Conference or Workshop Item

Rahayu, Siti and Hariadi, Sugeng (2024) Predicting Behavioral Intentions to Use OFD Services through The Evaluation of Satisfaction, Food Quality, and Electronic Self-Service Quality. In: Proceedings of the International Symposium on Management (Volume 21, 2024), 15-16 May 2024, Universitas Surabaya.

Shafira, Balkhis Nathasya and Rahayu, Siti and Subali, Stefanus Budy Widjaja (2023) Managing E-Tailing Service for Shopping Efficiency: a Case Study in Indonesia. In: Proceedings of the 20th International Symposium on Management (INSYMA 2023), 15-16 March 2023, Bangkok, Thailand.

Rahayu, Siti and Agatha, Calvina and Kusumawardhany, Prita Ayu (2022) Determinan Penggunaan Mobile Food Ordering Applications Selama Pandemi COVID-19 di Indonesia. In: PROSENAMA: Prosiding Seminar Nasional Manajemen 2022, 24 Agustus 2022, Hotel Santika Gubeng Surabaya. (Submitted)

David, Meyvi Priscilia and Rahayu, Siti and Setyawan, Antonius Budhiman (2022) Pengaruh Logistics Service Quality Terhadap Customer Satisfaction Pada Jalur Nugraha Eka Kurir (JNE) Di Indonesia. In: Prosiding Forum Manajemen Indonesia 14, 25-27 Oktober 2022, Bali.

Purwanto, Dhimas Aditya Putera and Rahayu, Siti and Megawati, Veny (2022) Modeling Customer Satisfaction and Revisit Intention for Dining Restaurants in Surabaya. In: 19th International Symphosium on Management, 19-20th May 2022, The Patra Hotel and Resort, Kuta-Bali.

Hariadi, Sugeng and Rahayu, Siti (2021) Continuous intention determinants in the use of food delivery application in Surabaya, Indonesia. In: Proceedings of the International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), 25-27 November 2020, Surabaya.

Rahayu, Siti and Hariadi, Sugeng (2021) Intention to use E-wallet during the COVID-19 pandemic in Indonesia. In: Proceedings of the International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), 25-27 November 2020, Surabaya.

Rahayu, Siti and Hariadi, Sugeng (2021) Brand Equity of Banyuwangi as a Natural Tourism Destination. In: Proceedings of the 18th International Symposium on Management (INSYMA 2021), May 27-28, 2021, on-line conference.

Hariadi, Sugeng and Rahayu, Siti (2021) Determinants of Online Purchase Intention in Indonesia. In: Proceedings of the 18th International Symposium on Management (INSYMA 2021), May 27-28, 2021, on-line conference.

Dotulong, Violinne Antonetha and Andajani, Erna and Rahayu, Siti (2021) The Effect of Price, Service Quality, Customer Satisfaction and Image on Customer Loyalty on the Lion Air Indonesia Airline. In: The 18th International Symposium on Management (INSYMA 2021), 27-28 Mei 2021, On-line conference.

Megawati, Veny and Rahayu, Siti and Subali, Stefanus Budy Widjaja and Widjaja, Fitri Novika (2021) The Attitudes of Local Communities Towards Sustainable Development and Development of Ketapan Rame Tourist Village, Mojokerto. In: International Symposium on Management 18th: Redefining the Business Management Paradigm Using Technological Innovation in the Society 5.0 Era, 27-28 Mei 2021, Online.

Rahayu, Siti and Hariadi, Sugeng (2021) Youtube Contents Effect on Destination Visit Intentions an Empirical study in Indonesia. In: The 3rd International Conference on Banking, Accounting, Management and Economics (ICOBAME 2020).

Gosal, J and Andajani, Erna and Rahayu, Siti (2020) Pengaruh e-WOM terhadap travel intention, travel decision, city image dan attitude berkunjung di kota wisata (The Effect of e-WOM on Travel Intention, Travel Decision, City Image, and Attitude to Visit a Tourism City). In: The 17th International Symposium on Management (INSYMA 2020), February 19-21, 2020, Ba Ria Vung Tau University, Vietnam.

Stevano, Stevano and Andajani, Erna and Rahayu, Siti (2018) Influence Service Quality To Customer Satisfaction And Customer Loyalty Using Self Service Technology: Internet Banking. In: 5th Joint International Conference on Business, Economics and Social Science (ICBESS) 2018, 8-9 Agustus 2018, Manado. (Submitted)

Gunawaty, Jocelyn and Megawati, Veny and Rahayu, Siti (2018) The Influence of confidence and trust in Technology on the interest of the utilization of Internet Banking in Surabaya. In: ICBSS 2018-International Conference Business, Economics and Social Sciences, 8-9 Agustus 2018, Aryaduta Hotel Manado Indonesia. (Submitted)

Andajani, Erna and Rahayu, Siti and Widjaja, Fitri Novika and Tedjakusuma, Adi Prasetyo (2017) International Tourists’ Motivations And Revisit Intention To Indonesia. In: The 14th International Annual Symposium on Management, March 3rd–4th, 2017, Aston Tanjung Pinang Hotel and Conference Center.

Sanjaya, Calvin Ferdinan and Kusumawardhany, Prita Ayu and Rahayu, Siti (2016) Praktik Manajemen Rantai Pasok Terhadap Keunggulan Bersaing Pada Minimarket Di Surabaya. In: Konferensi Nasional Riset Manajemen X “Akselerasi Daya Saing Menuju Keunggulan Organisasi yang Berkelanjutan”, 20-22 September 2016, Hotel Lombok Raya.

Christianto, Hanz and Rahayu, Siti and Kusumawardhany, Prita Ayu (2016) Restaurant Attractiveness and Psychological Effect of Uploading Food Picture on Instagram to Willingness to Dine Out. In: International Symposium on Management 13: Market Integration in ASEAN: Market Sustainable Growth and Cross CUltural Issues, 18-20 March 2016, Ho Chi Minh City Vietnam.

Rahayu, Siti (2016) Motivation Of Students In Hospitality And Tourism Management Programs. In: 13th International Annual Symposium on Management, 18-20 March 2016, Ho Chi Min City, Vietnam.

Rahayu, Siti (2016) Hubungan Antara Shopping Attributes, Shopping Value dan Behavioral Intention: Studi Kasus Bandung, Indonesia. In: Seminar Nasional dan Konferensi Forum Manajemen Indonesia (FMI) Ke 8, 10-12 Nopember 2016, Hotel Mercure Palu.

Rahayu, Siti and Andajani, Erna (2015) Analisis Faktor-Faktor Festival Quality: Studi Kasus Anime Festival Asia Indonesia 2014. In: Seminar Nasional dan Call for Paper FMI(Forum Manajemen Indonesia) 2015, 10 – 12 November 2015, Hotel Discovery Ancol, Jakarta.

Tandelilin, Elsye and Rusdiyanto, Johny and Putra, Bayu Airlangga and Rahayu, Siti and Tandjung, Johanes Jenu Widjaya and Mahadwartha, Putu Anom (2008) Innovation In Business Models: Franchise Industry Case Study. In: The 5th UBAYA International Annual Symposium On Management, 15 Maret 2008, Departement of Management, Faculty of Economics, Universitas Surabaya.

Rahayu, Siti and Andajani , Erna (2006) Membangun Jejaring Bisnis dalam bentuk manajemen rantai pasok Berbasis Guanxi (hubungan antar personal). In: Proceeding 3rd UBAYA Annual Symposium on Management : Global Business Networking Opportunities to be World Class Enterprise, 15-16 Maret 2006, Fakultas Ekonomi Universitas Surabaya.

Rahayu, Siti (2004) "MANAGING ACROSS CULTURE" SEBAGAI UPAYA MEMBANGUN KEUNGGULAN KOMPETITIF PERUSAHAAN. In: Proceeding Call for Paper Seminar : Building Competitive Advantage Through Effective Cross Cultural Management, 17-18 Maret 2004, Fakultas Ekonomi Universitas Surabaya.

Rahayu, Siti and Anandya, Dudi (2004) MEMBANGUN KOMUNITAS MEREK MELALUI PEMBELAJARAN BUDAYA SEBAGAI UPAYA MENYATUKAN KERAGAMAN KONSUMEN. In: Proceeding Call for Paper Seminar : Building Competitive Advantage Through Effective Cross Cultural Management, 17-18 Maret 2004, Fakultas Ekonomi Universitas Surabaya.

Book

Dahliana, Anita and Susilo, Astrid Pratidina and Pribadi, Aking Sandi and Suryadinata, Rivan Virlando and Armanto, Rachmad Poedyo and Ikawaty, Risma and Rasyidah, Ummy Maisarah and Halimsetiono, Elita and Wicaksono, Y. Adhimas Setyo and Rahayu, Siti and Oktaberlian, Mardhalita Firdaus and Hidayati, Siti Hafida Nur and Puspitasari, Dyan Eka and Fitriani, Eningsih (2022) Buku Panduan Pendidikan Klinik Ilmu Kesehatan Masyarakat Edisi 1. Universitas Surabaya, Surabaya.

Andajani, Erna and Rahayu, Siti and Prihatiningrum, Andriani Eko (2018) Manajemen Desa Wisata. Indomedia Pustaka, Sidoarjo. ISBN 978-602-6417-72-5

Thesis

Rahayu, Siti (2000) Pengaruh Product Quality dan Service Quality Terhadap Behavioral Intentions Pemilik Toyota Kijang di Surabaya. Masters thesis, University of Surabaya.

Patent

Universitas Surabaya (2020) Manajemen Desa Wisata. EC00202050485.